Infrastructure Manager (Enterprise Hosting Services)

  • location: Los Angeles, CA
  • type: Permanent
  • salary: $160,000 - $175,000 per year

job description

Infrastructure Manager (Enterprise Hosting Services)

job summary:

The successful candidate will be responsible for all infrastructure hosting services including servers, operating system builds, storage, hosting, configuration management, asset lifecycle, virtualization, cloud solutions, backups, and disaster recovery. The successful candidate will also be an expert in supporting the Bank's public Azure cloud, will have extensive experience with Infrastructure-as-Code, will lead major projects and will be a source of reference for engineers, ensuring smooth delivery and operation of IT services. The successful candidate will also partner closely with the engineering team to ensure a seamless integration between architecture/design and operations.

Technology & Innovation Division

As a member of the Client's Technology & Innovation group, you will drive, develop, and maintain solutions for clients and colleagues. This is an exciting time of technology advancement and innovation across the bank, particularly within our technology teams.

location: Los Angeles, California
job type: Permanent
salary: $160,000 - 175,000 per year
work hours: 8am to 5pm
education: Bachelors

Train and mentor engineers and other members of the Infrastructure hosting team. Develop high-level technical solutions, sustainable processes and standards in order to achieve the vision of smart manufacturing. Primarily oversee the Client's on-premises infrastructure and drive simplification and modernization leveraging cloud capabilities. Support the Data Centers, remote locations and public cloud environment in maintaining hardware, software and automation systems. Improve monitoring and instrumentation. Increase automation by applying AIOps principles. Transform the current space to a hybrid cloud environment and design a go-forward hybrid cloud operating model. Actively manage 3rd party vendors, local suppliers and providers to ensure services level achievements and aligning to our standards, e. g., security, architecture, policies, procedures and processes. Participate in compliance and IT Risk management initiatives, including internal and external audits. Develop and maintain documentation relating to all assigned systems. Assist in defining data governance policies and procedures, such as disaster recovery plans. Manage and direct the work of systems engineers. Foster and maintain good relationships with colleagues to ensure that processes are integrated to support expected customer service levels.



*Bachelor's Degree or equivalent *Minimum of 10 years of experience in IT operations, supervising technology teams, and overseeing large information technology projects *Minimum 5 years experience with AZURE Cloud management *Minimum 2 years experience with Infrastructure-as-Code

Skills and Knowledge

Extensive knowledge of Microsoft Server Technologies and OS Administration, VMWare and/or other virtualization technologies. Linux experience is highly desirable. Experience with cloud migrations and operating in a hybrid cloud model. Experience with Azure cloud environment hosting custom applications (IaaS, PaaS, Logs analysis/Monitoring/Alerting). Infrastructure-as-Code knowledge. strong ability to create processes and standards for selection, implementation, and support of IT systems. Positive attitude with a strong sense of urgency and ownership of quality work deliverables. strong interpersonal and communication skills, excellent problem-solving skills, and a positive, customer satisfaction mindset are critical to this position. Experience with IT security and DR policy development and management. Experience with ticketing systems, in particular ServiceNow, in an ITIL environment. Experience working in a highly regulated environment, such as the financial industry, preferred.

*To be considered for this position you must meet at least these basic qualifications

The essential functions of this role include:

  • working up to 5 hrs of overtime per week
  • Experience level: Manager
  • Minimum 10 years of experience
  • Education: Bachelors
  • Manager
  • Infrastructure
  • Azure (5 years of experience is required)
  • Cloud

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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