Project Manager

  • location: Lexington, MA
  • type: Contract
  • salary: $40 - $45 per hour

job description

Project Manager

job summary:

location: LEXINGTON, Massachusetts
job type: Contract
salary: $40 - 45 per hour
work hours: 8am to 4pm
education: Bachelors

- Support Patient Services operations team in managing vendor initiatives & projects

o Track tasks, owners, and timelines across cross-functional team (internal and external)

o Follow up with team members on deliverable due dates

o Identify and proactively communicate any risks in hitting target completion dates

- Coordinate workstreams for customer service vendor transition; identify dependencies and highlight risks

- Manage project plan for annual reverification effort; support Patient Services operations and Hub vendor in monitoring and reporting on daily/weekly progress and issues

- Track data integration efforts between vendors

- Create and manage project plan for vendor contracting

- Track development and delivery of vendor training to meet deadlines and align with timing of initiative launches

- Coordinate assessment and enhancement of Hub vendor data check process

- Coordinate cross-functional assessment of product replacement process; identify dependencies and highlight risks

- Track escalations from field team via centralized document on Sharepoint and triage to appropriate Patient Services operations leads; track progress and completion

- Monitor Patient Services fulfillment resources and other materials (e.g. call center talking points, IVR recordings, etc.) and coordinate updates and review as needed


- Bachelor's Degree and 5+ years of experience in project management, preferably in a pharmaceutical or healthcare environment

- Highly motivated, shows initiative, is proactive and able to work within a team

- Individual must possess strong critical thinking skills, exceptional listening skills, and strong verbal and written communication skills

- Ability to multi-task, manage multiple projects and initiatives in parallel, and problem-solve effectively while working in a team environment

- Proficiency in all Microsoft products required

  • Experience level: Experienced
  • Minimum 5 years of experience
  • Education: Bachelors
  • Project Manager

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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