IT Applications Engineer

  • location: Brandon, FL
  • type: Permanent
  • salary: $85,000 - $90,000 per year

job description

IT Applications Engineer

job summary:
We are looking for a motivated and energetic candidate who takes initiative, enjoys finding solutions to a varying number of challenges, is detail-oriented, and takes extreme pride in their work.

  • Hit the ground running - Sole person who handles the iMange system
  • MUST have iManager 10 experience
  • Server administration / support / little bit of development
  • SQL experience
  • Some experience with coding in SQL
location: BRANDON, Florida
job type: Permanent
salary: $85,000 - 90,000 per year
work hours: 8am to 4pm
education: Bachelors
  • Serve as subject matter expert for multiple core and section-specific applications, with primary responsibility being administration, maintenance, and support of the DMS environment.
  • Preform the install of required components of system and applications software, conduct tests of the application system to ensure proper performance.
  • Investigate, troubleshoot, and resolve Worksite/Desksite issues.
  • Understanding of IDOL index server.
  • Proactively monitor and analyze logs and metrics around utilization and capacity.
  • Recommend, plan, and implement quality alterations as necessary.
  • Technical expertise and recommendations in assessing new IT software and initiatives to support/enhance existing systems.
  • Ability to architect / build / maintain / upgrade iManage Worksite systems.
  • Expert working knowledge Worksite databases in an MS SQL environment.
  • Security minded approach when working on upgrades/implementations.
  • Necessary to have an understanding of Desktop/Laptop/Printer/Server hardware configurations, multi-tier client/server architectures, and LAN and WAN infrastructure components.
  • Assist in managing relationships with 3rd party application vendors and programming/integration consultants.
  • Support maintenance window activities such as server maintenance, testing, troubleshooting and break fix, etc)
  • Interface with the user community to determine and assess application needs.
  • Write technical procedures and documentation for the applications including operations, user guide, test plans, disaster recovery plans, diagrams and flow charts.
  • Willingness to work outside of normal business hours as needed.
  • A results oriented individual who thrives working in a fast paced environment.
  • Preform imports/exports of data/email for attorneys coming/leaving the Firm.
  • Ability to carry out daily maintenance, project, and support duties with minimal supervision.
  • Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
  • Special projects and additional duties as assigned.
  • Experience level: Experienced
  • Minimum 4 years of experience
  • Education: Bachelors (required)
  • SQL
  • I-Manage 10 (2 years of experience is required)
  • Coding

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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