Transportation Operations Analyst

  • location: Atlanta, GA
  • type: Contract
  • salary: $30 - $33 per hour

job description

Transportation Operations Analyst

job summary:
Job Description

The Transportation Operations Analyst is responsible for driving carrier and service provider performance through collaboration and coordination of people, carriers, and facilities. Their ability to understand and communicate customer needs to multiple stakeholders is crucial to the success of the overall organization. In this role, having a dynamic personality, strong analytical and organizational skills, and positive attitude creates meaningful relationships with cross functional teams allowing for greater efficiencies, and process improvements.

Major Duties and Responsibilities:



  • Drive carrier and service provider performance for the US Spoke locations
  • Collect and interpret data, identify faults related to transportation operations and prepare recommendations to save the company time and money
  • Plan and monitor inbound and outgoing deliveries
  • Develop metrics for transportation analysis
  • Ensure all operations adhere to shipping laws, guidelines and regulations
  • Prepare and report out weekly reporting on operational metrics
  • Coordinate and collaborate with multiple warehouses, carriers and service providers across locations and regions on transportation needs
  • Manage and influence corrective actions for ongoing delivery issues/opportunities
  • Proactively approach and resolve bottlenecks in the shipping and receiving processes
  • Update and document standard operating procedures, work instructions, and training materials
Knowledge, Skills, Abilities and Competencies:



  • Character Driven: Character resonates with people and impels them to trust and follow recommended solutions
  • Customer Service: Acts and thinks with the customer's needs in mind.
  • Strong, demonstrated working knowledge of Microsoft Office or Google Business tools (Word, Excel, Powerpoint, Google Sheets, GMail, Drive, Google Docs, etc.)
  • Business Communication: Writes, speaks, and presents clearly, succinctly and professionally across a variety of communication settings and adjusts communication style to the audience
  • Adaptability: Adapts to and embraces change with composure, resilience, and perseverance in the face of constraints, high pressure, and adverse situations. Ability to adapt in a dynamic and always changing environment
  • Time Management: Strong time management, multitasking and prioritization skills with the ability to re-prioritize work as needed
  • Delivers Results: Ability to anticipate issues/negative outcomes and work to resolve proactively. Demonstrates a clear bias for action and a sense of urgency on priorities
  • Persistence: Driven by resolution gained by consistent follow up
  • Demonstrates the ability to build strong relationships with individuals holding various titles and roles
  • Team Mindset: Eager to collaborate with others in developing a solution and the first to volunteer support when help is needed
Qualifications, Experience and Education Requirements:

Minimum Requirements:

  • Must be legally permitted to work in the United States
  • Must be fluent in English
  • 2-3 Years of Transportation & Logistics related experience
Education Required:

  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or relevant industry experience in lieu of a degree
Physical Requirements:

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles
  • Occasional overnight travel; less than 10% of the time may be required
 
location: Atlanta, Georgia
job type: Contract
salary: $30 - 33 per hour
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
Drive carrier and service provider performance for the US Spoke locations

? Collect and interpret data, identify faults related to transportation operations and prepare

recommendations to save the company time and money

? Plan and monitor inbound and outgoing deliveries

? Develop metrics for transportation analysis

? Ensure all operations adhere to shipping laws, guidelines and regulations

? Prepare and report out weekly reporting on operational metrics

? Coordinate and collaborate with multiple warehouses, carriers and service providers

across locations and regions on transportation needs

? Manage and influence corrective actions for ongoing delivery issues/opportunities

? Proactively approach and resolve bottlenecks in the shipping and receiving processes

? Update and document standard operating procedures, work instructions, and training

materials

 
qualifications:
  • Experience level: Experienced
  • Minimum 3 years of experience
  • Education: Bachelors (required)
 
skills:
  • Excel (3 years of experience is preferred)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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