Technical Support Analyst II

  • location: Hebron, KY
  • type: Temp to Perm
  • salary: $16 - $17 per hour

job description

Technical Support Analyst II

job summary:
Our client is looking for a Technical Support Analyst for a contract to hire position in HEBRON, KENTUCKY.

Position Summary:

Under minimal supervision, the technician performs electro/mechanical assembly, failure

analysis and development of repair process. Performs advanced diagnostic and component

level repair.

Responsibilities/Duties:

- Performs complex repetitive testing, troubleshooting and prototype duties.

- Performs troubleshooting down to component level of analog and digital circuits and

piece parts for mechanical assemblies.

- Uses automated industry standard production-testing equipment to diagnose, rework

and refurbish equipment.

- Visually inspects product for damage, date, serialization or other identifiers.

- Skilfully uses a variety of advanced soldering techniques to remove and replace SMT,

through-hole and circuitry.

- May assist other Technicians with set -ups, testing & instruction as needed.

- Consults with other Technicians and Engineers to resolve problems.

- Responsible for achieving daily/weekly production goals.

- May assist with the development of repair processes and procedures.

- Performs other duties and special projects as assigned.

Education/ Work Experience:

- Associates Degree in Electrical, Industrial or Mechanical Engineering or equivalent.

- 2-4 years of experience in electronic-mechanical assembly and troubleshooting.

- Must have a "can-do" approach to every challenge and be a problem solver.

- Must be able to articulate verbally and in writing to clarify and resolve problems on all

products.

Personal:

- Self-Starter

- Intrinsic motivation

- Excellent interpersonal skills

- Conceptual, strategic thinker

- Energy, ambition and drive to succeed - "Makes things happen"

- Hands on

- Accustomed to achieving results through people

- Good coaching & facilitation skills

- Change agent

- Excellent communication skills in writing and verbally

 
location: Hebron, Kentucky
job type: Contract
salary: $16 - 17 per hour
work hours: 8am to 4pm
education: Associates
 
responsibilities:
Our client is looking for a Technical Support Analyst for a contract to hire position in HEBRON, KENTUCKY.

Position Summary:

Under minimal supervision, the technician performs electro/mechanical assembly, failure

analysis and development of repair process. Performs advanced diagnostic and component

level repair.

Responsibilities/Duties:

- Performs complex repetitive testing, troubleshooting and prototype duties.

- Performs troubleshooting down to component level of analog and digital circuits and

piece parts for mechanical assemblies.

- Uses automated industry standard production-testing equipment to diagnose, rework

and refurbish equipment.

- Visually inspects product for damage, date, serialization or other identifiers.

- Skilfully uses a variety of advanced soldering techniques to remove and replace SMT,

through-hole and circuitry.

- May assist other Technicians with set -ups, testing & instruction as needed.

- Consults with other Technicians and Engineers to resolve problems.

- Responsible for achieving daily/weekly production goals.

- May assist with the development of repair processes and procedures.

- Performs other duties and special projects as assigned.

Education/ Work Experience:

- Associates Degree in Electrical, Industrial or Mechanical Engineering or equivalent.

- 2-4 years of experience in electronic-mechanical assembly and troubleshooting.

- Must have a "can-do" approach to every challenge and be a problem solver.

- Must be able to articulate verbally and in writing to clarify and resolve problems on all

products.

Personal:

- Self-Starter

- Intrinsic motivation

- Excellent interpersonal skills

- Conceptual, strategic thinker

- Energy, ambition and drive to succeed - "Makes things happen"

- Hands on

- Accustomed to achieving results through people

- Good coaching & facilitation skills

- Change agent

- Excellent communication skills in writing and verbally

 
qualifications:
  • Experience level: Entry Level
  • Minimum 3 years of experience
  • Education: Associates
 
skills:
  • Technical Support
  • Desktop Support
  • Technical Support
  • Technical Analyst
  • Compliance

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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