Service Delivery Analyst

  • location: El Segundo, CA (remote)
  • type: Temp to Perm
  • salary: $48 - $60 per hour

job description

Service Delivery Analyst

job summary:
Required:

  • Microsoft O365
  • Presentation and Collaboration
  • Business and Technical Analytical skills.
  • Excellent analytical and communication skills.
Assets: Expert understanding of servers and network.

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location: El Segundo, California
job type: Contract
salary: $48 - 60 per hour
work hours: 8am to 4pm
education: No Degree Required
 
responsibilities:
1. Work alongisde PMO, business and IT Stakeholders to translate use cases and problems into IT recommendations and requirements

2. Develop and foster relationships with IT and business partners

3. Liase between IT SME, business and PMO to ensure consistent communication and quality of service

4. Work closely with PMO and service delivery managers on all assigned projects

5. Facilitate and support meetings as needed by the project

6. Anticipate and aggressively remove obstacles that slow down the delivery of the project

7. Take independent action by actively seeking information to understand project deliverables, roadblocks, problems, expectations and needs

8. Be task and results oriented

 
qualifications:
  • Experience level: Experienced
  • Minimum 3 years of experience
  • Education: No Degree Required
 
skills:
  • Microsoft O360
  • Business Analysis

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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