ITS Manager Infrastructure Systems

  • location: Carbondale, IL (remote)
  • type: Contract
  • salary: $48 - $50 per hour

job description

ITS Manager Infrastructure Systems

job summary:
Job Title: ITS Manager Infrastructure Systems

Job Description:

Position Summary

  • Responsible for effective and efficient management of the infrastructure support section of ITS staffed by engineers. Support areas include servers, networking, telecommunication systems and Epic technical support roles. This position reports to the CIO.
Responsibilities:

  • Safety

    • Manages processes effectively in regard to employee safety.
  • Record Keeping

    • Maintains all required records, reports, statistics, logs, files and other documents as required, including but not limited to payroll, schedules and status changes.
  • Department Management

    • Maintains 24 hour accountability for department, making independent decisions to implement strategies and programs.
    • Delegates authority and accountability to staff to ensure optimal outcomes and staff engagement.
    • Evaluates effectiveness of unit/department based programs and processes to ensure optimal outcomes.
  • Process Improvement

    • Promotes a culture of process improvement by establishing
unit/department based programs that supports the system's process improvement goals.

    • Actively participates on system-wide or hospital-based teams.
  • Staffing

    • Manages the unit/department effectively in regards to staffing and staff supervision.
  • Role Specific Responsibilities

    • Oversees primary IT Infrastructure Team support activities which consist of installation, troubleshooting, repair and system administration of components including servers, networking and telecommunication systems.
    • Works with staff to develop strategic plans for infrastructure components, which include operating systems, telecommunication systems hardware and integration of Client information systems and networks.
    • Assists with development of annual IT budget and tracking of expenditures.
    • Monitors and assists staff compliance with departmental protocols and expectation for completion of daily work tasks, management and documentation of work activities and use of service management tools.
  • Collaborates with other ITS leaders to make sure systems and solutions are implemented in alignment with the needs and requirements of the department and Client.
Experience and Skills

  • Technical Experience: 5 years
  • Supervision Experience: 3 years
  • Cisco
  • VMWare
  • Microsoft Windows OS
  • Epic- EMR.
Education

  • BS or BA degree in Computer Science, Information Technology, Management Information Systems, Electrical Engineering.
Licenses and Certification

  • Relevant technology, operations or leadership skills, certifications or verifiable competency.
Principal Accountabilities

  • Leadership Competencies: Business Acumen, Collaborates, Developing People, Focus on Results, Leading Effective Teams, Managing Change, Personal Leadership, and Strategic Thinking
  • Standards of Performance: Respect, Integrity, Compassion, Collaboration, Stewardship, Accountability, Quality
Physical Activities

  • Intermittent hand manipulation required
  • Intermittent lifting and carrying of 20 pounds.
Working Conditions



  • Works in a heated, air-conditioned office with routine office noise. Operates a personal computer and general office equipment. Occasional exposure to moderate environmental variations and limited exposure to hazardous or potentially injurious elements or conditions.
 
location: CARBONDALE, Illinois
job type: Contract
salary: $48 - 50 per hour
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
Responsibilities:

  • Safety

    • Manages processes effectively in regard to employee safety.
  • Record Keeping

    • Maintains all required records, reports, statistics, logs, files and other documents as required, including but not limited to payroll, schedules and status changes.
  • Department Management

    • Maintains 24 hour accountability for department, making independent decisions to implement strategies and programs.
    • Delegates authority and accountability to staff to ensure optimal outcomes and staff engagement.
    • Evaluates effectiveness of unit/department based programs and processes to ensure optimal outcomes.
  • Process Improvement

    • Promotes a culture of process improvement by establishing
unit/department based programs that supports the system's process improvement goals.

    • Actively participates on system-wide or hospital-based teams.
  • Staffing

    • Manages the unit/department effectively in regards to staffing and staff supervision.
  • Role Specific Responsibilities

    • Oversees primary IT Infrastructure Team support activities which consist of installation, troubleshooting, repair and system administration of components including servers, networking and telecommunication systems.
    • Works with staff to develop strategic plans for infrastructure components, which include operating systems, telecommunication systems hardware and integration of Client information systems and networks.
    • Assists with development of annual IT budget and tracking of expenditures.
    • Monitors and assists staff compliance with departmental protocols and expectation for completion of daily work tasks, management and documentation of work activities and use of service management tools.
  • Collaborates with other ITS leaders to make sure systems and solutions are implemented in alignment with the needs and requirements of the department and Client.
 
qualifications:
  • Experience level: Experienced
  • Minimum 5 years of experience
  • Education: Bachelors (required)
 
skills:
  • Cisco (4 years of experience is preferred)
  • VMWARE (5 years of experience is required)
  • Windows
  • Infrastructure Management
  • epic
  • Server Storage
  • Networking
  • telephony

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

get jobs in your inbox.

sign up
{{returnMsg}}