Desktop Support Technician

  • location: Fairfield, OH
  • type: Temp to Perm
  • salary: $15 - $25 per hour

job description

Desktop Support Technician

job summary:
Our client in Cincinnati is currently in search of a Desktop Support Technician for a 6-month contract to hire opportunity. If this opportunity sounds like something that would be a good fit, please apply and we will schedule some time to discuss the opportunity further.

  • Assist in creating documentation for installing and troubleshooting hardware and/or software issues
  • Serve as the point of contact for unresolved problems from the Help Desk
  • Perform call logging, updating and closing of activities and assignments in problem management and service request management tools
  • Install hardware and software including operating system and office applications
  • Perform required quality assurance tests
 
location: Fairfield, Ohio
job type: Contract
salary: $15 - 25 per hour
work hours: 8am to 4pm
education: Associates
 
responsibilities:
Desktop Support Technician:

This technician will work in a fast-paced, energetic environment interacting with many areas within our organization. This resource will build/configure Windows workstations for corporate associates while performing advanced software/hardware troubleshooting and diagnostics. In addition, the resource will troubleshoot and respond to user questions, track and update open calls and/or escalate problems.

Assigned Duties:

  • Assist in creating documentation for installing and troubleshooting hardware and/or software issues
  • Serve as the point of contact for unresolved problems from the Help Desk
  • Perform call logging, updating and closing of activities and assignments in problem management and service request management tools
  • Install hardware and software including operating system and office applications
  • Perform required quality assurance tests
 
qualifications:
  • Experience level: Experienced
  • Minimum 5 years of experience
  • Education: Associates
 
skills:
  • troubleshooting hardware
  • troubleshooting software
  • Desktop Support

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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