SalesForce Business Analyst

  • location: Raleigh, NC
  • type: Permanent
  • salary: $90 - $95,000 per year

job description

SalesForce Business Analyst

job summary:
  • Plan, direct, and coordinate the business-analysis aspects of an information technology project, including on-going production support and training
  • Manage, direct and coordinate the daily activities of the business analyst team
  • Review and approve business analysis related documentation including: requirements, current and future state processes and workflows, report specifications and others
  • Review and approve test plans and test cases, and perform system testing
  • Plan and execute user acceptance testing and obtain user sign-off
  • Develop and maintain solid partnerships with project managers, business and IT leads, and other key stakeholders
  • Manage and train business systems analyst in all aspects of the project lifecycle from initiation to closing, to ensure that the technical solution meets business needs
  • Develop and motivate staff to maximize full potential and ensure the mission readiness of all team members
  • Support the initiation and planning of the project, including facilitating the definition of objectives, scope, and deliverables, ensuring the project is set up for success
  • Collaborate with business and information technology stakeholders facilitating the selection of solution alternatives for implementation
  • Suggest and implement recommendations on efficiency improvements where applicable
  • Assist business stakeholders in operational readiness activities, including impact analysis and documentation of process changes
  • Perform other related duties as required and assigned
  • Demonstrate behaviors which are aligned with the organization's desired culture and values
 
location: Raleigh, North Carolina
job type: Permanent
salary: $90 - 95,000 per year
work hours: 8am to 5pm
education: No Degree Required
 
responsibilities:
Responsibilities:

  • Plan, direct, and coordinate the business-analysis aspects of an information technology project, including on-going production support and training
  • Manage, direct and coordinate the daily activities of the business analyst team
  • Review and approve business analysis related documentation including: requirements, current and future state processes and workflows, report specifications and others
  • Review and approve test plans and test cases, and perform system testing
  • Plan and execute user acceptance testing and obtain user sign-off
  • Develop and maintain solid partnerships with project managers, business and IT leads, and other key stakeholders
  • Manage and train business systems analyst in all aspects of the project lifecycle from initiation to closing, to ensure that the technical solution meets business needs
  • Develop and motivate staff to maximize full potential and ensure the mission readiness of all team members
  • Support the initiation and planning of the project, including facilitating the definition of objectives, scope, and deliverables, ensuring the project is set up for success
  • Collaborate with business and information technology stakeholders facilitating the selection of solution alternatives for implementation
  • Suggest and implement recommendations on efficiency improvements where applicable
  • Assist business stakeholders in operational readiness activities, including impact analysis and documentation of process changes
  • Perform other related duties as required and assigned
  • Demonstrate behaviors which are aligned with the organization's desired culture and values
 
qualifications:
  • Experience level: Experienced
  • Minimum 7 years of experience
  • Education: No Degree Required
 
skills:
  • Business Analysis
  • Business Systems Analyst
  • BSA
  • Requirement Analyst
  • Requirements
  • Mortgage
  • Salesforce
  • Enterprise Application Support

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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