Application Analyst Financial Systems

  • location: Morrisville, PA
  • type: Permanent
  • salary: $1 per year

job description

Application Analyst Financial Systems

job summary:
This position requires an experienced application analyst/administrator who can partner effectively with all levels of the organization, drive results, proactively identify and resolve problems, and make challenging decisions. As an Application Analyst/Administrator for Finance systems, you are expected to be proficient in the Subscription Management, Record to Report, and Procure to Pay application space with strong process and Systems knowledge and hands on experience in Coupa and Zuora applications.

You will also be responsible for recommending and instituting best practices and methodologies towards standardization of Subscription Management, Procure to Pay and expense management processes in the tool sets. As the processes and systems reach stable state and mature, step in, get trained and assume SME responsibilities of other applications as the bandwidth becomes available.

You will be expected to be self-driven and deliver per established timelines, proactively driving assigned tasks to completion. You'll be responsible for day-to-day support-related triaging and resolution of issues in Zuora, Coupa, and peripheral applications such as Intaact. Also responsible for proactively seeking out improvement opportunities, collaborating with cross functional business and IT teams to define processes, designing and implementing system capabilities in Zuora, Coupa and its peripheral applications.

location: Morrisville, Pennsylvania
job type: Permanent
work hours: 8am to 5pm
education: Bachelors
  • Effectively serve the internal customers of Subscription Management, Procure to Pay and Expense Management systems as the platform SME (Zuora Coupa, and the connected applications in that ecosystem such as Intaact)
  • Partner with cross functional teams to understand their requirements in these areas to achieve organizational business objectives
  • Actively seek feedback regarding system performance, functionality, and enhancements; recommend opportunities for system and process improvement
  • Help troubleshoot user issues which could be data, process, Zuora, Coupa configuration or integration related
  • Platform upgrades: Review system release notes, understand their implications, and adapt them to fit the specific needs of the business teams
  • Manage enhancement backlog and deliver the system changes according to the business requirements
  • Effectively work with third-party software providers, technology teams, and consultants to facilitate the interface between Zuora & Coupa and other systems
  • Responsible for creating reports; Administer and monitor master data quality and analyze procurement analytics; data analysis
  • User administration including assignment of roles, & user access levels for privileged access
  • Design, configure workflows in Coupa to cater to new and existing Procurement, and AP invoicing requirements
  • Configure Product Master updates in Zuora to cater to new and existing products requirements
  • User acceptance testing and system integration testing supporting instance upgrades and releases
  • Partner with the vendor, IT and the Reporting team to achieve organizational management information and business intelligence objectives
  • Document user procedures and train the users as needed
  • Define and upkeep the support SLAs around these applications
  • Update Zuora & Coupa Administrator guide and other Admin documents as changes occur
Desirable skills, knowledge and experience:

  • Ability to work independently
  • Take initiative and be proactive in communication and effectively manage/prioritize business needs and relationships
  • Candidate must have the ability to work in a fast-paced environment, set priorities, work under pressure, and follow through with assigned tasks with limited supervision
  • 3-5 years' experience with implementation and administration of Zuora and system or similar systems
  • Experience in Coupa's Procure-to Pay (P2P) platform as a Technical Owner, heavy end user, buyer, or system administrator
  • Experience in Zuora;s Subscription Management platform as a Technical Owner, heavy end user, buyer, or system administrator
  • Have deep understanding of IT SDLC and Change Management processes
  • Have working knowledge of XML, API integrations within Enterprise Applications is a plus
  • Experience level: Experienced
  • Minimum 5 years of experience
  • Education: Bachelors
  • ERP
  • Zuora
  • Coupa
  • Procure to Pay
  • Expense Management Systems
  • Master Data Analysis
  • ERP Implementation and Admin
  • Change management

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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