IT Endpoint Analyst

  • location: Chicago, IL
  • type: Contract
  • salary: $29 - $35 per hour

job description

IT Endpoint Analyst

job summary:
We're looking for an Endpoint Analyst to service our Global internal customers with a focus on our North American offices.The Endpoint Analyst is dedicated to meeting the expectations and requirements of internal customers, delivering IT services, acts with customers in mind, establishes and maintains effective relationships with customers and gains their trust and respect.

 
location: Chicago, Illinois
job type: Contract
salary: $29 - 35 per hour
work hours: 9am to 5pm
education: Bachelors
 
responsibilities:
  • Support local communities via helpdesk ticketing system and understands when to escalate priority issues
  • Work with Global IT staff members to analyze and resolve problems associated with technical issues
  • Respond to incoming IT Service Requests via phone, e-mail, self-service, or walk up requests
The essential functions of this role include:

  • working up to 3 hrs of overtime per week
 
qualifications:
  • Experience level: Experienced
  • Minimum 3 years of experience
  • Education: Bachelors (required)
 
skills:
  • JAMF (1 year of experience is required)
  • Office 365
  • SCCM

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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