Remote Policy Ops Specialist, Trust and Safety

  • location: San Francisco, CA
  • type: Contract
  • salary: $1 - $34.34 per hour

job description

Remote Policy Ops Specialist, Trust and Safety

job summary:
Randstad is looking to hire a passionate and thorough Policy Specialist. The perfect candidate has the ability to review audio content to ensure compliance with company policy. This is currently set at a 6 month contract but has potential to extend. This role is fully remote but must work on Pacific Standard Time. If you are a Policy Specialist, please see the description below.

location: San Francisco, California
job type: Contract
salary: $1.00 - 34.34 per hour
work hours: 8am to 4pm
education: Bachelors
Trust & Safety is dedicated to creating a platform that's safe for users and creators and true to our values.

We are seeking an outstanding Policy Ops Specialist (contractor) to join our growing Trust & Safety team. This individual will provide day-to-day today support for policy enforcement operations via vendor management, escalation handling, process optimization, and maintaining a strong feedback loop among key cross-functional stakeholders in order to help ensure company is a safe and positive experience for everyone.

What You'll Do

  • Review content to ensure compliance with prohibited content policies
  • Triage high profile and/or time-sensitive internal escalations
  • Support vendor operations
  • Work with key cross-functional stakeholders to improve internal escalation processes, enforcement workflows, and tooling
  • Gather feedback from operations teams for opportunities to clarify policies and/or enforcement guidance
  • Experience level:
  • Minimum 2 years of experience
  • Education: Bachelors
  • Operations

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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