Director of IT Operations

  • location: Farmington, MI
  • type: Permanent
  • salary: $140,000 - $180,000 per year

job description

Director of IT Operations

job summary:
Ideal candidate will have a cross-functional technical background,

leadership/mentoring skills and the ability to direct several teams, including IT Infrastructure, IT Operations and Corporate Security toward common goals.

The candidate will be focused on establishing technical solutions to meet the needs of our internal business partners while seeking opportunities to improve the existing system architecture. This includes

the performance, scalability, security and maintainability of our systems. 
location: Farmington Hills, Michigan
job type: Permanent
salary: $140,000 - 180,000 per year
work hours: 8am to 5pm
education: Bachelors
Guide and mentor department managers/supervisors, manage staffing plans, manage

schedules/work plans, and define performance requirements

- Serve as the leader overseeing operational policy and procedure development, issue and risk

management, application change management and defect resolution

- Analyze, develop and execute Open Dealer Exchange operational goals and objectives which

impact the immediate delivery of end to end IT services

- Serve as the point of escalation for all IT operational processes

- Assuring the reliability and performance of all ODE products and services, including corporate

and consumer services

- Interfacing with product and IT managers to design technical solutions for strategic initiatives

- Lead the Infrastructure Manager, Operations Manager and Security specialists to implement

sustainable, stable and secured technical designs

- Identify, design and support areas of integration between three lines of business

- Develop metrics to measure team success and system performance

- Work with Executive team to establish priorities for IT strategy

- Analyze and select appropriate hardware solutions and technical architectures for production


- Maintain an ongoing awareness of emerging trends and developments in technology that could

impact Open Dealer Exchange

- Maintain ongoing awareness of security best practices and standards

  • Experience level: Director
  • Minimum 10 years of experience
  • Education: Bachelors (required)
  • Director
  • Operations
  • Azure
  • Microsoft
  • Linux

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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