Talent Development Program Delivery Director

  • location: Grand Rapids, MI
  • type: Contract
  • salary: $62.50 per hour

job description

Talent Development Program Delivery Director

job summary:
Responsible for being a supportive and proactive member of the Randstad Technologies Solution's team while demonstrating professionalism and thought leadership through colleague and client interactions. Expected to lead by example while maintaining a client focus and job responsibilities.

100% Remote; M-F 8am-5pm

Job Requirements:

Required Experience & Technical Requirements

- 7 to 12 years of management and/or technology consulting experience

- 5+ years of organizational change management and/or learning and development experience

- 3+ years of business development for technology solutions offerings

- Bachelor degree, preferably in information in related field

- Proficient with Microsoft Office tools (including Word, Excel, PowerPoint, Project and Visio)

- Experience presenting to senior level management

- Excellent communication, interpersonal and organizational skills

- Project management skills

- Customer focus and customer service skills

- Leadership and resource development skills


- 7+ years of relevant management consulting experience ideally with a big-5 consulting firm

- Proven history of business development success

- 1 to 2 years of project management or delivery of application management, or IT outsourcing

- Experience in delivering Managed Services

- Working knowledge of the SDLC and/or IT Operations

Travel Requirements

- Approximately less than 20% of the time to potential and current client sites

location: Grand Rapids, Michigan
job type: Contract
work hours: 8am to 5pm
education: Bachelors
Critical Attributes:

- Very polished written and oral communicator across all levels of an organization

- Ability to engage and manage tactical delivery on a daily basis

- Attention to detail with natural sense of urgency

- Proven personnel management experience

- Organizational change management and learning & development background

- Background experience in application development and delivery

Talent Development Program: managing Randstad's Talent Development Program ("TDP") including internal operations, continued development and maturity, strategic partnerships and client delivery

- Providing thought leadership related to learning and development best practices and service delivery

- Developing training strategy to meet stakeholder needs

- Establishing and maintain strategic training partnerships

- Identifying and develop new training content and curated learning paths

- Managing TDP client engagements (see account ownership below)

- Operationalizing our TDP delivery model to meet skilling of emerging talent and upskilling of experienced professionals

Account Ownership/Management: managing relationships with key client executives at one of Randstad Technologies largest clients. Potential for managing multiple clients. Includes:

- Contributing to project plan development, objectives and deadline setting, as well as monitoring team progress against plan

- Ensuring project compliance with milestones, business objectives, and client goals

- Building relationships with both internal and external executives

- Working independently on engagement tasks while directing junior resource efforts

- Manage account resources and ensure client expectations are met

- Liaison with the client to gain a thorough understanding of business vision and direction.

- Ensure efforts align with that direction

- Recruit new resources, capacity plan, conduct performance management

- Develop policies, processes, development programs to elevate the organization to meet client needs

- Recommend business development strategies and process improvement

General Practice Development: contribute to overall practice success. Includes:

- Providing thought leadership on technology trends and developments

- Identify opportunities to develop and review intellectual capital

- Providing inputs to the hiring process of new Solution Services candidates

- Performing mentoring responsibilities for junior members of the team

- Supporting company culture and ensuring timely communication

Lead Qualification and Proposal Development: serve as a proposal design and development manager. Includes:

- Assist in the pursuit of business opportunities (new and existing clients)

- Qualify opportunity leads from the field to ensure fit with offerings and likelihood of pursuit success

- Create or assist with creation of proposal outlines and schedules

- Collaborate with internal lead qualification team to score opportunities based on strategic and financial value, competitive differentiation, and relationship maturity

- Create custom presentations and credentials, based on competency or industry vertical

- Manage and coordinate with other proposal teams on complex deals impacting more than one practice area

- Ensure proposals are uploaded and indexed within collaboration tool for future use/reference

  • Experience level: Director
  • Minimum 7 years of experience
  • Education: Bachelors
  • Program Management
  • OCM
  • learning and development

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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