job summary: Project Overview:
Top 3 daily responsibilities:
- We follow a simple but vital premise in the User Experience group: 'Focus on the user and all else will follow.'
- We're passionately interested in our users and strive to learn everything we can about their goals and needs, attitudes and emotions to help define the products and experiences we create.
- Nested in the Hardware team, the Research team is a critical driving force behind gathering these insights and using them to inspire and inform design.
- We are a multi-disciplinary team of interaction designers, visual designers, user researchers, human factors designers, copywriters and web developers who collaborate closely with each other and with Engineering and Product Management to create innovative, usable, great-looking products that people love to use.
- User research preparation activities (ex. recruiting participants, lab setup, study planning, etc.)
- Administering questionnaires, surveys, and interviews.
- Running usability testing sessions.
- Become a product expert on our product and its release cycles
- Creating findings and recommendation reports from user studies.
- Creating highlight videos/screenshots. Analyzing and interpreting both qualitative and quantitative data.
Mandatory Required Skills:
- Bachelors degree in HCI, Human Factors, Cognitive Psychology, HCI/Computer Science, Anthropology or other field emphasizing human behavior.
- 3-5 years of work experience in an applied research setting, preferably with hardware and/ or wearables.
- strong understanding of strengths and shortcomings of different quantitative and statistical methods as well as qualitative and experimental research methods, including when and how to apply them during each part of the product development phase.
- Deep interest and aptitude in product development Proven ability to multi-task and manage multiple projects.
- Can work independently, prioritizing time between multiple projects and be flexible by adapting to changing schedules and different projects.
- Experience converting research findings into actionable insights for product design.
- Technical experience (e.g., ability to translate technical concepts into non-technical terms and vice versa, able to troubleshoot an issue with little guidance and direction)
- Excellent problem-solving capabilities and superior analytical skills Excellent observational, interpersonal, oral and written communication, and collaboration skills.
- Ability to interact with diverse technical and non-technical groups
Desired Nice to have:
- Basic working knowledge of statistics (SQL, SPSS or other statistical packages).
- Technical aptitude with basic graphic and video editing tools
location: MOUNTAIN VIEW, California
job type: Contract
salary: $30 - 42 per hour
work hours: 8am to 5pm
- As a UX Researcher for DSPA, you'll have the opportunity to support our research activities in developing innovative, user-friendly, best-of-breed products.
- You will play a pivotal role in consumer electronics product development life cycle.
- You will partner with the PM leads to create and run an end to end user experience plan consisting of: surveys, 1:1 interviews and large focus groups / roundtables - owning the creation of materials, as well as the analysis and reporting (both quantitative and qualitative).
- You'll present your findings to the Product Leads to influence the design of the product / experience.
- As a Researcher, the expectation is that you will support your findings with strong verbal and written communications to develop surveys and studies that lead to detailed analysis of the product - helping to shape future iterations.
- You will also go into the field with other researchers in support of user research studies.
- Experience level:
- Education: Bachelors
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.