Salesforce Technical Lead

  • location: Austin, TX
  • type: Permanent
  • salary: $120,000 per year

job description

Salesforce Technical Lead

job summary:
To join our team as a Salesforce Technical Lead, you will directly impact a mission-driven, energetic workforce who are changing the way people use energy. As a Salesforce Technical Lead in our IT Professional Services team, you will provide Technical leadership to our Client Implementation and Support Teams in the Professional Services Department.

location: Austin, Texas
job type: Permanent
work hours: 8am to 4pm
education: Bachelors
  • Works, under the leadership of our Technical managers, with the appropriate experience, knowledge, and skillsets to interact with various client stakeholders
  • Help the Support team solve complex Salesforce issues quickly.
  • Provides hands-on daily management of the Technical staff
  • Monitors Salesforce releases and assess impact to our products/code
  • Monitor the health of Salesforce Orgs and perform/lead regular cleanup to meet the Governor limits
  • Perform technical design and code reviews.
  • Drives customer escalated issues and all efforts towards an effective resolution
  • Provide development estimates for Changes/new Work that are requested by the client teams.
  • Provides technical guidance and design to the team when needed.
  • Deep understanding of the product solutions and business drivers to support prioritization and management of work in accordance to business needs
  • Identifies and solves for evolving gaps and emerging needs in skills, processes, tools, and capacity to support a scalable, cost-effective team
  • Collaborates with internal stakeholders and partners on emerging products, skills, and technologies
  • Implements, monitors, and identifies opportunities for improvement to ensure a positive customer experience.
  • Leads a team of Developers who work on our home-grown Salesforce-based applications.
  • Experience level: Entry Level
  • Minimum 3 years of experience
  • Education: Bachelors (required)
  • Salesforce (3 years of experience is required)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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