TMS Business Analyst

  • location: Round Lake, IL (remote)
  • type: Contract
  • salary: $43 - $53 per hour

job description

TMS Business Analyst

job summary:
The TMS Business Analyst's role is to act as the liaison between the business and IT. In this position, the TMS Business Analyst will work closely across all departments to implement, and act as ongoing continuous improvement support for, the new transportation management software. This person will be hands-on and require skills in identifying, analyzing and implementing existing and newly proposed business processes.

This BA role has three major categories of responsibilities:

- Business process analysis and improvement

- System setup, configuration

- Documentation and testing of new features and functionality

Essential Duties and Responsibilities:

- Business process analysis and improvement

- Gather business requirements through workshops, meetings, and interviews

- Document current and future system use cases and business flows

- Creates technical requirements necessary to implement proposed solutions

- Translates user needs into system requirements, engaging other business functions as needed

- System setup, configuration and continuous TMS improvement

- Act as a subject matter expert for the setup and configuration of TMS.

- Provide ongoing support of TMS updates and new functionality.

- Training/mentoring of end users on system best practices

- Provide end-user Operations support within the organization

- Capable of training others on specific areas of business processes or systems

- Supporting the documentation and testing of new features and functionality

- Assist with the development of system documentation, training materials, communication materials, demos, etc., in preparation for a global deployment

- Assist in writing test cases and participating in SIT and UAT activities

- Help to Identify and resolve data quality issues, assisting with the data management process between host systems and TMS.

Qualifications

To perform essential duties and responsibilities of the position, the following knowledge, skills, and abilities are required:

- Business process analysis and improvement

- Experience in business analysis. Ability to translate stakeholder requests into well-defined, documented use cases / requirements and review with stakeholders

- Solid knowledge of the application development / configuration process.

- Prior experience within a transportation, logistics or supply chain

- Ability to understand technical designs, specification and work to resolve changes that impact stakeholders

- Ability to critically review and interpret technical documentation

- Training/mentoring of IT/Operations Users

- strong communications skills (verbal, written, and listening)

- Ability to clearly convey ideas and concepts verbally, in writing, and via presentations

- Supporting the documentation and testing of new features and functionality

- Ability to handle multiple priorities and consistently meet deadlines through effective time management skills

- Sense of urgency with strong follow-up skills

- Must be detail-oriented and able to work within a team setting

- Proficient at problem solving and analytical techniques

- Ability to establish and maintain effective working relationships with internal team members and external stakeholders

- Ability to work with integrity and build trust

 
location: Round Lake, Illinois
job type: Contract
salary: $43 - 53 per hour
work hours: 8am to 4pm
education: Bachelors
 
responsibilities:
Education And/or Experience

- Bachelor's degree preferred or relevant work experience in systems or business

- 3+ years of transportation, logistics or supply chain

- 3+ years of experience in transportation systems management or implementations.

- Experience in business process redesign

- Experience in system design, testing, validation, problem resolution, and training

 
qualifications:
  • Experience level: Experienced
  • Minimum 3 years of experience
  • Education: Bachelors (required)
 
skills:
  • Business Analysis

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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