Remote Technical Writer

  • location: New York, NY
  • type: Contract
  • salary: $40 - $47 per hour

job description

Remote Technical Writer

job summary:
Randstad is looking to hire a organized and detail orientated Technical Writer. The perfect candidate has the ability to plan and create technical content for clinical software products. This is currently set at a 9 month contract with high potential to extend or convert. This role can be remote but would prefer someone in the NYC area. If you are a Technical Writer see the description below.

location: New York, New York
job type: Contract
salary: $40 - 47 per hour
work hours: 8am to 4pm
education: High School

The Technical Writer level III will be responsible for user documentation that accompanies the assigned software product or products. The Technical writer III will:

  • Apply Technical Communication fundamentals to assigned documentation projects.
  • Participate as a member of an Agile product team for assigned product or products
  • Create high-quality product documentation based on our client's Software Development Life Cycle (SDLC) process
  • Research product and terminology and apply domain knowledge to documentation
  • Plan and create technical content using brand standards and processes with minimal supervision
  • Translate complex technical content into clear and concise articles
  • Learn to identify and build accurate user workflows with minimal supervision
  • Use content authoring, delivery and measurement tools - Confluence, Jira, Google Analytics for content creation
  • Interview subject matter experts (SMEs) about the assigned product(s)
  • Serve as a peer editor to others' content
  • Develop negotiation and problem solving skills to reach project decisions in a timely manner
  • Participate in UX meetings regarding user messaging, screen design and Context Sensitive help (CSH) implementation
  • Collaborate with translation team on deliverables
  • Contribute to TCS presence through participation and presentation within TCS as well as via blogs on MedEx

  • Experience: 4-7 years writing experience, preferably with software or online systems
  • Education: Bachelor degree in English, Technical Communication, Engineering or scientific discipline strongly preferred
  • Communication skills:

    • Demonstrate good interpersonal and communication skills (both spoken and written)
    • Ability to translate complex technical concepts into clear and concise user content
  • Tools & Competencies

    • Familiarity with tools such as: Confluence, Jira, Google Analytics
    • Demonstrate ability to learn new tools and processes quickly
    • Ability to work under tight deadlines
    • Attention to detail
    • Ability to work well both independently and as part of a team
    • Ability to adapt to rapid changes
    • Demonstrate good listening skills
    • Ability to read basic code a plus
    • Experience working in an Agile environment preferred
  • Leadership Skills: Demonstrates a commitment and effort to adopt the Leadership drivers and integrate them into their daily work activity. Those leadership drives are:

    • Think (Inspire Purpose, Articulate Strategy, Simplify Complexity)
    • Team (Build Relationships, Foster Collaboration, Communicate Effectively)
    • Learn (Be Self Aware, Value Differences, Strive to Learn)
    • Do (Plan Ahead, Scale for Growth, Ensure Accountability)
  • Experience level: Experienced
  • Minimum 5 years of experience
  • Education: High School
  • Technical Writing
  • Ux
  • JIRA
  • confluence
  • google analyitics
  • Documentation Control
  • Compliance

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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