Telecom Engineer I

  • location: Charlotte, NC
  • type: Contract
  • salary: $18.15 - $28.15 per hour

job description

Telecom Engineer I

job summary:

*manager detailed job description*

The candidate must have experience with Cisco data equipment as well as fiber optic transport equipment. Must have excellent troubleshooting skills. Must be proficient in resolving fiber cuts and large transport and data network equipment related outages.

This role is responsible for the monitoring and troubleshooting of multiple transport, data, voice, wireless and environmental systems and reacting to alarms and internal and external calls. The analyst will work closely with teammates on various activities including determining resources necessary to perform the work and resolving telecom outages. Employees use procedures and troubleshooting methods to solve telecom infrastructure problems affecting customers.


. Bachelors degree or 5 years experience is required

. Requires rotating (24/7) shift coverage is required

. Senior level troubleshooting skills and telecom infrastructure knowledge

. Hands-on experience with Cisco enterprise networking products - Required

. CCNA or CCNP - preferred

. Monitoring various tools (BMC Event Manager, Solarwinds) for network alarms

. Experience with Remedy ticketing system a plus

. Understanding of a broad variety of telecommunications technologies

o fiber optic transport

o data network

o microwave networks

o trunking radio systems

o paging systems

location: Charlotte, North Carolina
job type: Contract
salary: $18.15 - 28.15 per hour
work hours: 8am to 5pm
education: Bachelors
. Test and troubleshoot all telecom infrastructure related issues and outages

. Monitors, reports and resolves data network issues for world wide data network

. Monitors, reports and resolves problems for transport network

. Identifies failing components and resolves remotely

. Monitors and responds to all applicable alarms and acts as a central communications center for all telecom issues

. Coordinates field service technicians or vendor to respond to and restore services

  • Experience level: Experienced
  • Minimum 5 years of experience
  • Education: Bachelors
  • CCNA
  • CCNP

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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