Sr. Systems Engineer - FORT WORTH

  • location: Fort Worth, TX
  • type: Contract
  • salary: $65 - $70 per hour

job description

Sr. Systems Engineer - FORT WORTH

job summary:
A Senior Systems Engineer is responsible for delivering first class service, advice and technical support to clients, through the highest standards of customer service, efficiency, knowledge and integrity. This includes proactive management of client technology, resolving high priority escalations and contributing standards and procedures to the global technical community. Senior Engineers serve as an escalation point for junior and mid-level technicians and augment deliverables for technology managers. The candidate will interface with high profile financial industry clients daily thus requiring the highest level of presentation, communication and professionalism.

location: Fort Worth, Texas
job type: Contract
salary: $65 - 70 per hour
work hours: 9am to 5pm
education: Associates
Position Requirements

College diploma or University degree in the field of Computer Science or equivalent field and/or related experience with 4-6 years of end user support

Exceptional written and oral communication skills

Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills

Motivated to pursue technical certifications and further education

Highly self-motivated and directed, in a fast-paced team environment

Sharp attention to detail with proven analytical and problem-solving abilities.

Effective time management in working on internal tasks as well as with external vendors

Displays fundamental leadership skills when working with junior-level employees

Able to design, lead and execute project plans approved by technology and project management

Capable of assembling and coordinating a small team to execute short-term goals and operations

Can interpret customer needs and translate to technical deliverables

Technical Requirements

Advanced understanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching and Firewalls

Ability to design, coordinate and deploy home networking solutions

Deployment and troubleshooting of operating systems and applications

Microsoft Windows 7/8/10, Microsoft Office 2010-2019, Microsoft Server 2008R2-2016

Android/iOS configuration, troubleshooting and integration with MDM solutions

Advanced experience with public cloud technologies with an emphasis on Office 365

Experience with cyber-security concepts (Multi-Factor Authentication, Anti-virus/Anti-malware, Software Firewall, Web Filtering)

Advanced experience with hardware troubleshooting (desktop/laptop, printer, mobile device, network peripheral)

Ability to perform patching and maintenance of systems

Experience with backup configuration and data recovery

Ability to maintain and operate network management and troubleshooting applications (patch management, SNMP utilities, monitoring solutions)

Advanced knowledge of e-mail and spam troubleshooting

Administering Active Directory Users/Exchange mailboxes

Experience with cross-platform data and mail migrations.

Experience with third-party vendor management and collaboration on proprietary systems deployments

Experience with virtualization software such as VMWare vSphere or Hyper-V

Understanding of IaaS, VDI and SaaS

Understanding of network troubleshooting (switching and routing, security ACL)

Advanced understanding of DNS concepts (name servers, public zones, record syntax, registrar management)

  • Experience level: Experienced
  • Minimum 6 years of experience
  • Education: Associates
  • System Engineer
  • TCP
  • LAN
  • WAN
  • Windows
  • Active directory

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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