Dynamics 365 CRM solution architect

  • location: King of Prussia, PA (remote)
  • type: Contract
  • salary: $75 per hour

job description

Dynamics 365 CRM solution architect

job summary:
MS Dynamics CRM Solution Architect

Required Skills:

· Understand business requirements and translate them into functional requirements;

· Verify the application matches requirements and ensure the application meets end user expectations;

· Conduct gap analysis;

· Document business requirements and facilitate requirement sign-off with appropriate business stakeholders;

· Provide in-depth knowledge of Microsoft Dynamics CRM;

· Evaluate current business processes against the standard Microsoft Dynamics CRM functionality;

· Conceptualize and design a best-practice solution that leverages product and industry knowledge, as directed by business requirements;

· Facilitate the decision-making process and develop functional designs that will drive the development process;

· Socialize and refine detailed functional designs with other project team leads and client business representatives;

· Communicate designs to business, development, testing and training teams;

· Manage design updates;

· Provide insight into designs, verify test conditions and assist with User Acceptance Testing and Demonstrations;

· Manage defect triage and management activities during internal and external testing events;

· Plan and perform quality reviews of project deliverables prior to release;

· Develop and maintain detailed functional knowledge of Microsoft Dynamics CRM and the Customer Service Management System;

· Perform special technology projects and initiatives as assigned.

Assist in documenting a business requirements document for its implementation of Business Development System using Microsoft Dynamics CRM.

Preferred Skills:

· 10+ years of experience in Microsoft Technologies in building enterprise solutions around web, CRM, Case management

· Minimum 5+ years of relevant experience working with Microsoft Dynamics CRM;

· Deep Know-How and proven record of Microsoft Dynamics CRM Implementation life-cycle

· Experience working with Microsoft Dynamics CRM 2013;

· strong knowledge of Microsoft Dynamics CRM concepts (i.e. Configuration, Customization, Workflow, Integration etc.);

· Functional understanding of Microsoft Dynamics CRM integration methods (Web services,.);

· Experience in Business Analysis;

· Proven experience in defining requirements for solutions in multiple-entity environments;

· Experience developing and employing functional project artifacts (Use Cases, User Stories, Requirements Definitions, Process Definitions, User interface Design);

· Experience working with formal SDLCs, business analysis methodologies and major project management methodologies (Agile, Waterfall, etc.);

· Excellent oral and written communication skills and the ability to clearly articulate to all project members and stakeholders;

· Experience using standard project tools including Microsoft Project, Excel and PowerPoint;

· Team player who works well with technical and non-technical resources;

· Must be organized and good at managing deliverables, meeting notes, presentations and other documentation/communications;

· Experience in performing Analysis and Design on large systems integration project with multiple organizations;

· Experience working in integrated teams comprising of employee and consultant resources;

· Project management experience;

· strong writing skills;

 
location: King of Prussia, Pennsylvania
job type: Contract
work hours: 8am to 4pm
education: Bachelors
 
responsibilities:
Understand business requirements and translate them into functional requirements;

· Verify the application matches requirements and ensure the application meets end user expectations;

· Conduct gap analysis;

· Document business requirements and facilitate requirement sign-off with appropriate business stakeholders;

· Provide in-depth knowledge of Microsoft Dynamics CRM;

· Evaluate current business processes against the standard Microsoft Dynamics CRM functionality;

· Conceptualize and design a best-practice solution that leverages product and industry knowledge, as directed by business requirements;

· Facilitate the decision-making process and develop functional designs that will drive the development process;

· Socialize and refine detailed functional designs with other project team leads and client business representatives;

· Communicate designs to business, development, testing and training teams;

· Manage design updates;

· Provide insight into designs, verify test conditions and assist with User Acceptance Testing and Demonstrations;

· Manage defect triage and management activities during internal and external testing events;

· Plan and perform quality reviews of project deliverables prior to release;

· Develop and maintain detailed functional knowledge of Microsoft Dynamics CRM and the Customer Service Management System;

· Perform special technology projects and initiatives as assigned.

 
qualifications:
  • Experience level: Experienced
  • Minimum 10 years of experience
  • Education: Bachelors
 
skills:
  • CRM

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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