UI/UX Designer 4

  • location: Chicago, IL (remote)
  • type: Contract
  • salary: $64 - $67 per hour

job description

UI/UX Designer 4

job summary:
Description:

Responsibilities include:

  • Engage in discovery and research of voice of customer, customer needs, analytics, and requirements across industries and customer roles to deliver an end-to-end, holistic customer experience
  • Support the evolution of the Customer Experience, developing the CX portfolio, roadmap, and reference architecture
  • Partner with Sr. Architects to integrate roadmaps with application product plans to drive towards common, unified experiences to drive adoption
  • Interact with a cross-functional team and drive customer experience strategy and best practices to implement applications and platforms while maintaining a cohesive end-to-end experience
  • Participate in delivery of projects, working through the many obstacles along the way across multiple teams, roles (UI/UX designers, business analysts, product owners, etc) and organizations through diligent planning, attention to detail, communications, and efficient decision making
  • strong passion and hands-on technical experience. Support the production of concept service designs and/or participate in the creation of artifacts by domain architects and implement personas, journey maps, storyboards, etc.
  • Utilize exceptional problem-solving skills to work through difficult challenges and identify executable solutions
  • Effectively collaborate with other eBusiness CX architects, technical architects and data/content owners to define elements needed to deliver the experience
  • Participate in establishing design guidelines (DEG) and best practices (design strategies) to be used across ecosystem; support auditors to govern design guidelines
  • Stay current with innovative improvements/processes available in the larger world of experience design
Typical Day:

This position can be remote, but candidate will need to work CST hours (MST-EST)

  • Typical groups this position will interact with include business partners responsible for individual elements of a customers' experience (product groups, content area, etc) as well as vendors hired by these business partners. In addition, this position will work directly with dealers and end customers. These interactions stretch across the entirety of the company's business model and organization. This position may have direct relationships with Global Product Owners (GPO), Marketing/Product Support Managers, and Directors of various organizations, both internal and external.
  • The position is challenged to identify problems quickly and correctly, some which may not be obvious. The incumbent solves problems by determining the best course of action, within departmental guidelines, from many existing solutions. Communications for needed investments, architectural changes, or business needs is critical to ensure solutions can be created to deliver the best experience possible.
Technical Skills Required:

  • At least 5-8 years UX design experience. Preference will be given to candidates who have proven experience designing complex solutions for complete digital environments
  • 3 years of experience with design tools such as OmniGraffle/Visio, InvisionApp, Illustrator, Sketch and other UX/UI software
  • 3 years UX/UI experience designing ecommerce and/or applications
Soft Skills Required:

  • Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision
Education Requirements:

  • Position requires a four-year degree from an accredited college or university
 
location: Chicago, Illinois
job type: Contract
salary: $64 - 67 per hour
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
Description:

Responsibilities include:

  • Engage in discovery and research of voice of customer, customer needs, analytics, and requirements across industries and customer roles to deliver an end-to-end, holistic customer experience
  • Support the evolution of the Customer Experience, developing the CX portfolio, roadmap, and reference architecture
  • Partner with Sr. Architects to integrate roadmaps with application product plans to drive towards common, unified experiences to drive adoption
  • Interact with a cross-functional team and drive customer experience strategy and best practices to implement applications and platforms while maintaining a cohesive end-to-end experience
  • Participate in delivery of projects, working through the many obstacles along the way across multiple teams, roles (UI/UX designers, business analysts, product owners, etc) and organizations through diligent planning, attention to detail, communications, and efficient decision making
  • strong passion and hands-on technical experience. Support the production of concept service designs and/or participate in the creation of artifacts by domain architects and implement personas, journey maps, storyboards, etc.
  • Utilize exceptional problem-solving skills to work through difficult challenges and identify executable solutions
  • Effectively collaborate with other eBusiness CX architects, technical architects and data/content owners to define elements needed to deliver the experience
  • Participate in establishing design guidelines (DEG) and best practices (design strategies) to be used across ecosystem; support auditors to govern design guidelines
  • Stay current with innovative improvements/processes available in the larger world of experience design
 
qualifications:
  • Experience level: Experienced
  • Minimum 5 years of experience
  • Education: Bachelors (required)
 
skills:
  • OmniGraffle (3 years of experience is preferred)
  • InvisionApp (3 years of experience is preferred)
  • Illustrator (3 years of experience is preferred)
  • Sketch (3 years of experience is preferred)
  • UX/UI (3 years of experience is required)
  • UX (5 years of experience is required)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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