Lead Technical Solutions Architect

  • location: Secaucus, NJ
  • type: Permanent
  • salary: $160,000 - $190,000 per year

job description

Lead Technical Solutions Architect

job summary:
Our client is looking for a technically talented Product Services Manager to join their growing Professional Services team. As a Professional Services Manager, you will be designing and delivering innovative solutions for clients in the electronic trading sector, built on their proprietary suite of electronic trading products. The role ranges from requirements gathering and analysis through to conducting client trials and full deployment, configuration and integration of the solution.

Client facing skills are key to success in this role, where you will represent the client to their external financial services customers. Verbal and written communication skills as well as relationship building and hands on problem solving are critical for success. Our client offers the opportunity to work with some of the world's largest financial organisations, while maintaining small company fintech dynamics and an excellent work/life balance.

 
location: SECAUCUS, New Jersey
job type: Permanent
salary: $160,000 - 190,000 per year
work hours: 8am to 4pm
education: Bachelors
 
responsibilities:
The Product Services Manager will be primarily responsible for installation, configuration and support of client trials and full-scale deployments at client sites. This will generally combine working at client sites with office-based work, as best suits the needs and phase of the project. Specific responsibilities include:

Core Professional Services:

? Work on complex, high-volume, real time systems and application integration projects for clients across Financial services

? Deliver reliable, maintainable projects to new and existing clients using the Beeks Analytics products and toolset

? Design efficient and novel solutions to meet diverse business requirements ? Maintain and evolve best practices, contributing ideas and improvements

? Perform custom integration tasks

? Coordinate with the dev team for bug fixes and enhancement requests ? Provide product training to end-users

? Capture, document and verify requirements for client projects and PoCs ? Collaborate with project teams made up of people with diverse and complementary skills

? Build and maintain relationships with clients at both technical and business levels ? Ensure you are aware of upcoming technology and team changes that may impact our solutions

? Provide technical support for existing clients, and to other members of the team: o Handle field inquiries and technical issues from production clients

o Troubleshoot and resolve technical issues

o Liaise with support team as required to resolve complicated issues

? Take responsibility for the quality of the technical delivery of your work

Pre-Sales Support:

? Providing pre-sales support to the sales team by demonstrating the Beeks products to potential Clients. This will include:

o Delivering comprehensive capability presentations and demonstrations to potential clients by explaining and demoing the technical portions to prospects o Support with gathering client business requirements and offering on-the-spot Beeks Analytics solutions

o Supporting with preparing comprehensive technical proposals

Managed Services Support:

? Providing reactive support to existing clients and technical supporting when onboarding new clients

You will build deep insights into the industries we serve and the global environments in which our clients operate. You may collaborate with internal and external stakeholders, and will generally work on a number of concurrent internal and client facing projects at any given time. Some travel opportunities.

 
qualifications:
  • Experience level: Manager
  • Minimum 8 years of experience
  • Education: Bachelors
 
skills:
  • Project Manager
  • Fixed Income
  • Fixed Assets
  • IT Project Manager
  • Technical Project Manager

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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