Desktop WOW Specialist

  • location: Sacramento, CA
  • type: Contract
  • salary: $25 - $27 per hour

job description

Desktop WOW Specialist

job summary:
This position, under general supervision of the IT Client

Implementations Supervisor or WOW (Workstation on Wheels) Cart Program Manager (PM),

will support WOW Cart equipment refresh and maintenance projects? Some of the

responsibilities include:

Refresh of Ergotron Styleview carts, non-Ergotron carts, desktops, laptops, monitors, and

peripherals across 100+ physical locations.

Follow all outlined hospital and office security and safety

guidelines

Perform basic functions in applications such as Windows Server Active Directory,

MobileView, ServiceNow, Stylelink Sky and other applications applicable to the WOW

Cart program.

Installation of Windows and Mac operating systems, and application software.

Install and configure carts, desktops, laptops, scanners, printers, RFID (radio frequency

identification) tags, and other WOW cart peripherals to specific configurations, and to

follow established security policies.

Basic troubleshooting of hardware, software, and network connectivity issues using

acceptable best practices and supplied instructions.

Deliver quality customer service to internal and external customers.

 
location: SACRAMENTO, California
job type: Contract
salary: $25 - 27 per hour
work hours: 8am to 4pm
education: Bachelors
 
responsibilities:
This position, under general supervision of the IT Client

Implementations Supervisor or WOW (Workstation on Wheels) Cart Program Manager (PM),

will support WOW Cart equipment refresh and maintenance projects? Some of the

responsibilities include:

Refresh of Ergotron Styleview carts, non-Ergotron carts, desktops, laptops, monitors, and

peripherals across 100+ physical locations.

Follow all outlined hospital and office security and safety

guidelines

Perform basic functions in applications such as Windows Server Active Directory,

MobileView, ServiceNow, Stylelink Sky and other applications applicable to the WOW

Cart program.

Installation of Windows and Mac operating systems, and application software.

Install and configure carts, desktops, laptops, scanners, printers, RFID (radio frequency

identification) tags, and other WOW cart peripherals to specific configurations, and to

follow established security policies.

Basic troubleshooting of hardware, software, and network connectivity issues using

acceptable best practices and supplied instructions.

Deliver quality customer service to internal and external customers.

 
qualifications:
  • Experience level: Experienced
  • Minimum 5 years of experience
  • Education: Bachelors
 
skills:
  • PC Refresh
  • Workstation on Wheels
  • WOW

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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