Desktop Support Analyst

  • location: Plano, TX (remote)
  • type: Contract
  • salary: $18 - $20 per hour

job description

Desktop Support Analyst

job summary:
A client of ours in Plano, TX is looking for a Desktop Support Analyst. This is a 2 year contract. Qualified candidates will have the following qualifications:

Job Duties:

  • Provide technical support with Windows and Mac Laptops, validation of conference rooms, other duties.
  • Supporting Deskside Services through our face-to-face and virtual TechSpot support channels.
  • Supporting MacOS, Windows OS, iOS, Android, hardware, conference room equipment, and various software.
  • 3P will be on-site at the Plano office during business hours.
TOP SKILLS: Remote APPLE MAC, Windows and Network troubleshooting support

Minimum Experience:

Apple Genius Certifications

Customer service experience

One of the following: A+/Network+/CCNA certification

 
location: Plano, Texas
job type: Contract
salary: $18 - 20 per hour
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
Remote APPLE MAC, Windows and Network troubleshooting support

 
qualifications:
  • Experience level: Entry Level
  • Minimum 2 years of experience
  • Education: Bachelors
 
skills:
  • Desktop Support (2 years of experience is required)
  • MacOS (2 years of experience is required)
  • Windows OS (2 years of experience is required)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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