IT Project Manager Specialist

  • location: McLean, VA (remote)
  • type: Contract
  • salary: $64 - $68 per hour

job description

IT Project Manager Specialist

job summary:
Our Major Financial Client is seeking an on call IT Project Manager.

Basic Requirements:

- 5+ years of Support Manager experience

- Technical background with 5+ years of experience developing & maintaining Java software apps

- Unix troubleshooting proficiency

- Excellent acumen to learn the business functions and features

- Able to understand process quickly and apply processes for Prod-Ops

- Knowledge of: Sybase, MS-SQL, Oracle

- Knowledge of: Kibana, AutoSys and full Microsoft Office Products

- Bachelor/Master Degree in information systems (MIS), computer science, or a related engineering field

- Experience with ServiceNow

- Experience with Confluence Wiki

location: Mc Lean, Virginia
job type: Contract
salary: $64 - 68 per hour
work hours: 8am to 4pm
education: Bachelors
- On-call manager, participating in after-hours support for Northern Virginia time zone

- Take complete ownership of problems and issues and drive them to resolution coordinating with business and technology partners

- Responsible for receiving incidents and ad-hoc requests from end-users, analyzing these and either responding to the end user with a solution or escalating to IT team

- Responsible for initial triage and escalation of environment issues to infrastructure teams

- Create runbooks, procedures, and documentation relating to systems operations or incident management

- Create and maintain documentation for production support activities and ticket triage knowledge base

  • Experience level:
  • Minimum 5 years of experience
  • Education: Bachelors
  • Unix
  • Sybase
  • Oracle
  • Kibana
  • AutoSys
  • MS-SQL

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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