The Compliance Coordinator will be part of a Global Onsite Team (located at customer's premise) supporting one of Randstad's high-tech customers. The Compliance Coordinator is a key member of the import/export compliance team which facilitates the efficient and timely movement of goods worldwide. The dynamic nature of this team requires individuals who can think quickly, act independently, and proactively solve problems before they arise. Customer service skills and effective communication are required.
location: Atlanta, Georgia
job type: Contract
salary: $20 - 25 per hour
work hours: 8am to 4pm
? Manages customs compliance requests via customer's proprietary ticketing system.
? Ensure import/export tickets are resolved quickly to prevent disruptions in supply chain.
? Advise customers on import and export restrictions and customs compliance related impacts to
supply chain within parameters outlined.
? Ensure 100% adherence to laws, regulations, and corporate policy. This includes internal policies
and procedures such as Standard Work Instructions (SWI), external government regulations and
customer policies / requirements.
? Review and approve shipping documents and commercial invoices.
? Responsible for daily tracking of operational metrics.
? Quickly escalate issues and resolve complex problems.
? Effective collaboration and solid communication with internal and external parties.
? Keep management up-to-date with projects and work orders.
? Continuous process improvement mindset: identify gaps in current processes and procedures.
Provide recommendations to improve operational processes.
? "Delight the Customer." Responds to customer's requests in a timely and professional manner.
Always go above and beyond to exceed customer's expectations.
- Experience level: Experienced
- Minimum 3 years of experience
- Education: Bachelors (required)
- Customs Compliance
- Shipping and Transportation
- Imports and Exports
- Supply Chain
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.