.NET Developer

  • location: Tallahassee, FL
  • type: Contract
  • salary: $40 - $45 per hour

job description

.NET Developer

job summary:
4 Scope of Services

The OIT Application Services is looking for an Applications Development Analyst to join the team. The Applications Development Analyst will report to the Manager for the Engineering and Operations (E&O) Team, but will work across multiple projects and teams to help fulfill needs. The selected candidate will be responsible for providing daily maintenance support of multiple applications/systems through the monitoring of the Department's Service Desk system and determining resolutions for reported issues and problems. This may involve technical solutions of application data corrections in database, or functional business solutions by informing the customer of the steps and procedures to follow to resolve the issue or problem. The selected candidate must possess experience and understanding of multiple technological platforms; specifically, .NET, SQL Server, and Oracle. Must have the ability to use database tools to review and understand application system's database objects and data; tables, triggers, procedures, functions, and packages for determining what is causing the issue or problem and provide resolution. The selected candidate will be responsible for providing technical support for all applications for which the team is responsible. strong problem solving, analytical, and communication skills are required. This is an Applications Development Analyst position requiring both business analysis and programming experience serving as a liaison between the customers and the OIT to provide technical solutions. Must develop and maintain expertise in the business unit(s) supported by the E&O team, as well as, an understanding of the systems/applications supported. Will review current system documentation to gain familiarity with the customer's operations, understanding their processes and functions, and understanding the applications' security methods and processes. Will review current application system program components and databases to become familiar with applications' functionality, workflow, and data storage.

5 Education

Bachelor's or Master's Degree in Computer Science, or related field.

6 Experience

1. At least 5 years of experience in Visual Studio and/or ASP .NET Required.

2. Experience in SQL Server and Oracle.

3. Microsoft Team Foundation Services experience.

4. Experience in developing reports utilizing SQL Server Reporting Services (SSRS).

5. An understanding of WEB building/monitoring and compliance tools.

6. Experience in creating and maintaining SharePoint sites and workflows.

7. Experience working on project teams is highly desired.

8. Experience assisting or managing small projects is highly desired.

7 Primary Job Duties/ Tasks

The submitted candidate must be able to perform the following duties and/or tasks:

1. Monitor Service Desk queue and resolve support tickets as assigned.

2. Assign service desk tickets to the appropriate person or group for proper resolution and ensures all Service Level Agreements are met in a timely manner.

3. Identify, analyze and resolve problems and issues through the use of troubleshooting tools and techniques as well as teamwork.

4. Perform advanced troubleshooting to determine cause of problem.

5. Provide high level of customer service by providing status and information to the customer.

6. Research and understand DOT business processes and their inter-relationships.

7. Gather, document, and manage business and technical requirements.

8. Assist customers with development of business cases.

9. Perform application testing.

8 Job Specific Knowledge, Skills and Abilities (KSAs)

The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas:

1. Experience with .NET required

2. Experience with Visual Studio

3. Knowledge of the principles, practices and techniques of maintaining existing computing applications

4. Knowledge of relational database theories and concepts

5. Knowledge of Windows (winforms, webforms, MVC, ASP, batch console, WCF, Class Library)

6. Ability to work independently in the technical analysis, evaluation and resolution of custom-written computer application production issues or problems, with little or no assistance, and to make decisions and recommendations to remediate those issues or problems

7. Skill in accurately estimating time requirements for computer programming tasks in a computer application maintenance environment

8. Ability to understand business requirements and technical/functional specifications

9. Ability to build efficient, viable solutions in the maintenance of business applications utilizing all established departmental standards in a team environment

10. Ability to interact and collaborate directly with customers, technical staff, and management A

11. bility to maintain technical documentation in accordance with Department standards

12. Ability to determine and document business rules/logic and database actions

13. Skill with SQL (SQL Developer etc.), SQL Server, Oracle, TFS (or similar tools), ORM (Object Relational Mapping), and NHibernate or Entity Framework

14. Knowledge of Active Directory security

Preferred KSA: strong analytical, problem solving, and communication skills in understanding customers' problems, researching application functionality, analysis of application security and application data.

9 General Knowledge Skills and Abilities (KSAs):

The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas:

1. Communication: Have the ability to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others.

2. Customer Service: Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.

3. Decision Making: Makes sound, well-informed, and objective decisions.

4. Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism, and maintain effective work relationships with others.

5. Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.

6. Leadership: Motivates, encourages, and challenges others. Is able to adapt leadership styles in a variety of situations.

7. Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations as accordingly.

8. Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.

9. Quality Assurance: Knowledge of the ideologies, techniques and tools for quality assurance and control. The ability to put the ideologies, techniques, and tools into practice.

 
location: Tallahassee, Florida
job type: Contract
salary: $40 - 45 per hour
work hours: 8am to 5pm
education: No Degree Required
 
responsibilities:
4 Scope of Services

The OIT Application Services is looking for an Applications Development Analyst to join the team. The Applications Development Analyst will report to the Manager for the Engineering and Operations (E&O) Team, but will work across multiple projects and teams to help fulfill needs. The selected candidate will be responsible for providing daily maintenance support of multiple applications/systems through the monitoring of the Department's Service Desk system and determining resolutions for reported issues and problems. This may involve technical solutions of application data corrections in database, or functional business solutions by informing the customer of the steps and procedures to follow to resolve the issue or problem. The selected candidate must possess experience and understanding of multiple technological platforms; specifically, .NET, SQL Server, and Oracle. Must have the ability to use database tools to review and understand application system's database objects and data; tables, triggers, procedures, functions, and packages for determining what is causing the issue or problem and provide resolution. The selected candidate will be responsible for providing technical support for all applications for which the team is responsible. strong problem solving, analytical, and communication skills are required. This is an Applications Development Analyst position requiring both business analysis and programming experience serving as a liaison between the customers and the OIT to provide technical solutions. Must develop and maintain expertise in the business unit(s) supported by the E&O team, as well as, an understanding of the systems/applications supported. Will review current system documentation to gain familiarity with the customer's operations, understanding their processes and functions, and understanding the applications' security methods and processes. Will review current application system program components and databases to become familiar with applications' functionality, workflow, and data storage.

5 Education

Bachelor's or Master's Degree in Computer Science, or related field.

6 Experience

1. At least 5 years of experience in Visual Studio and/or ASP .NET Required.

2. Experience in SQL Server and Oracle.

3. Microsoft Team Foundation Services experience.

4. Experience in developing reports utilizing SQL Server Reporting Services (SSRS).

5. An understanding of WEB building/monitoring and compliance tools.

6. Experience in creating and maintaining SharePoint sites and workflows.

7. Experience working on project teams is highly desired.

8. Experience assisting or managing small projects is highly desired.

7 Primary Job Duties/ Tasks

The submitted candidate must be able to perform the following duties and/or tasks:

1. Monitor Service Desk queue and resolve support tickets as assigned.

2. Assign service desk tickets to the appropriate person or group for proper resolution and ensures all Service Level Agreements are met in a timely manner.

3. Identify, analyze and resolve problems and issues through the use of troubleshooting tools and techniques as well as teamwork.

4. Perform advanced troubleshooting to determine cause of problem.

5. Provide high level of customer service by providing status and information to the customer.

6. Research and understand DOT business processes and their inter-relationships.

7. Gather, document, and manage business and technical requirements.

8. Assist customers with development of business cases.

9. Perform application testing.

8 Job Specific Knowledge, Skills and Abilities (KSAs)

The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas:

1. Experience with .NET required

2. Experience with Visual Studio

3. Knowledge of the principles, practices and techniques of maintaining existing computing applications

4. Knowledge of relational database theories and concepts

5. Knowledge of Windows (winforms, webforms, MVC, ASP, batch console, WCF, Class Library)

6. Ability to work independently in the technical analysis, evaluation and resolution of custom-written computer application production issues or problems, with little or no assistance, and to make decisions and recommendations to remediate those issues or problems

7. Skill in accurately estimating time requirements for computer programming tasks in a computer application maintenance environment

8. Ability to understand business requirements and technical/functional specifications

9. Ability to build efficient, viable solutions in the maintenance of business applications utilizing all established departmental standards in a team environment

10. Ability to interact and collaborate directly with customers, technical staff, and management A

11. bility to maintain technical documentation in accordance with Department standards

12. Ability to determine and document business rules/logic and database actions

13. Skill with SQL (SQL Developer etc.), SQL Server, Oracle, TFS (or similar tools), ORM (Object Relational Mapping), and NHibernate or Entity Framework

14. Knowledge of Active Directory security

Preferred KSA: strong analytical, problem solving, and communication skills in understanding customers' problems, researching application functionality, analysis of application security and application data.

9 General Knowledge Skills and Abilities (KSAs):

The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas:

1. Communication: Have the ability to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others.

2. Customer Service: Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.

3. Decision Making: Makes sound, well-informed, and objective decisions.

4. Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism, and maintain effective work relationships with others.

5. Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.

6. Leadership: Motivates, encourages, and challenges others. Is able to adapt leadership styles in a variety of situations.

7. Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations as accordingly.

8. Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.

9. Quality Assurance: Knowledge of the ideologies, techniques and tools for quality assurance and control. The ability to put the ideologies, techniques, and tools into practice.

 
qualifications:
  • Experience level: Experienced
  • Education: No Degree Required
 
skills:
  • .NET
  • SQL
  • Oracle

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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