Deskside Technician

  • location: Richmond, VA
  • type: Contract
  • salary: $20 per hour

job description

Deskside Technician

job summary:
Randstad Technologies is hiring and we're looking for someone like YOU to join our team! If you are seeking a new opportunity, looking to grow in your career, or you know someone who is - we want to hear from you! Take a look at the below opportunity, or feel free to visit RandstadUSA.com to view and apply to any of our open roles.

 
location: Richmond, Virginia
job type: Contract
work hours: 8am to 5pm
education: High School
 
responsibilities:
The Deskside Support Technician is responsible for completing all in scope support services, including but not limited to, break-fixes, new system installation, asset moves, software installations, software and hardware upgrades, as well as the tracking of assets. Under the supervision of the Service Delivery Manager, the technician is expected to follow established operational standards and must be completely focused on providing outstanding customer service to employees. The technician will need to be physically available to work from the Richmond, VA location. The technician should also be able to do the following: 1) Break-fix repairs, including ordering parts 2) Application software support 3) Peripheral Support 4) Malware and Virus repairs 5) Hardware and Software Configuration Changes 6) Application software installations and support 7) Engage vendors or technical resources for assistance 8) Document issue resolution 9) Apple iPhone Support 10) MUST BE A+ CERTIFIED, Needs Apple MacBook knowledge.

This role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation.

 
qualifications:
  • Experience level: Experienced
  • Minimum 1 year of experience
  • Education: High School
 
skills:
  • Desktop Support

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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