Collections Representative

  • location: Virginia Beach, VA
  • type: Contract
  • salary: $13 - $14 per hour
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job description

Collections Representative

job summary:
An organization located in Virginia Beach, VA, has full-time positions available for Collections Representatives. The company provides diverse lending solutions for their dealer network while promoting employee integrity, teamwork and an uncompromising level of customer service.

location: Virginia Beach, Virginia
job type: Contract
salary: $13 - 14 per hour
work hours: 8 to 7
education: High School
experience: 1 Years

  • Make and receive calls through automated dialer
  • Take payments on past due accounts
  • Handle customer service related issues
  • Process related paperwork
  • Adherence to company policies and procedures in addition to compliance of state and federal regulations
  • Employee will have access to personal identifiable information (PII) and business confidential information
The hours for this position are:

  • Full Time - all shifts require the availability of one (1) late night per week and one (1) Saturday per month

    • 8:00 am - 5:00 pm
    • 8:30 am - 5:30 pm
    • 9:00 am - 6:00 pm
    • 10:00 am - 7:00 pm
  • Full Time (HD Team) - all shifts require working holidays with the exception of Thanksgiving and Christmas

    • 8:00 am - 5:00 pm, Sunday through Thursday (off Friday, Saturday)
    • 8:00 am - 5:00 pm, Tuesday through Saturday (off Sunday, Monday)
  • Part Time- shift requires a 4 hour Saturday shift

    • 5:00 pm - 9:00 pm, Monday through Thursday, 10:00 am - 2:00 pm Saturday or Sunday

  • A minimum of 1 year in a Call Center environment
  • 2 years of Collections experience a must
  • Ability to communicate effectively and professionally both verbally and in writing
  • Proficient typing skills
  • Must be able to work one late night per week and one Saturday a month.
  • Automatic dialer experience a plus!
  • Strong negotiation skills
  • Bilingual in Spanish is a plus!

skills: Collection Bureau
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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