Onboarding Specialist

  • location: Irving, TX
  • type: Contract
  • salary: $37.50 - $40 per hour
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job description

Onboarding Specialist

job summary:

Onboarding Specialist - Irving, TX

  • This is a contract role expected to last 5 months.

Onboarding Specialist - Job Duties:

  • Responsible for analysis and implementation of new customers for the ISMC segment.
  • Provides single point of contact for implementation efforts
  • Communicates with Internal Partners
  • On-boarding involving department or cross-functional teams focused on the implementation of new customers or delivery of a program from the design process through a finished state for internal/external customers.
  • Provides a single point of contact for Implementation efforts
  • Takes on-boarding from original concept through final implementation. Interfaces with all areas affected by the on-boarding which may include customers, Sales, DC Operations, Master Data and various departments (e.g. marketing, IT, etc.).
  • Defines on-boarding scope and objectives. Oversees/coordinates all aspects of project and serves as project manager between clients, line management and internal and external resources. Plans and directs On-boarding and monitors the product/program/project from initiation through delivery, interfacing with internal/external customer on all matters.
  • Update SFDC in timely manner to provide accurate reporting to all internal resources.
  • Assesses on-boarding issues and develops resolutions to meet productivity, quality, and client-satisfaction goals. Develops detailed work plans, schedules, on-boarding estimates, resource plans, and status reports. Conducts on-boarding meetings and is responsible for implementation deliverables. Recommends/takes action to direct the analysis of and solution to problems.
  • Establishes procedures and processes related process improvement of customer transitions

Job Requirements:

  • 4-year degree in related field or equivalent experience
  • 5+ years project management experience
  • Previous sales and/or account management experience required
  • Proficient in MS Office
  • Pharmaceutical industry experience a big plus
  • Call center experience a plus
  • Bilingual Spanish speaking individual preferred

Compensation: $26.00-$29.00/hr

location: Irving, Texas

job type: Contract

salary: $37.50 - 40.00 per hour

work hours: 9 to 5

education: Bachelor's degree

experience: 0 Years

responsibilities:

o Responsible for analysis and implementation of new customers for the ISMC segment.

o Provides single point of contact for implementation efforts

o Communicates with Internal Partners

o On-boarding involving department or cross-functional teams focused on the implementation of new customers or delivery of a program from the design process through a finished state for internal/external customers.

? Provides a single point of contact for Implementation efforts

? Takes on-boarding from original concept through final implementation. Interfaces with all areas affected by the on-boarding which may include customers, Sales, DC Operations, Master Data and various departments (e.g. marketing, IT, etc.).

? Defines on-boarding scope and objectives. Oversees/coordinates all aspects of project and serves as project manager between clients, line management and internal and external resources. Plans and directs On-boarding and monitors the product/program/project from initiation through delivery, interfacing with internal/external customer on all matters.

? Update SFDC in timely manner to provide accurate reporting to all internal resources.

? Assesses on-boarding issues and develops resolutions to meet productivity, quality, and client-satisfaction goals. Develops detailed work plans, schedules, on-boarding estimates, resource plans, and status reports. Conducts on-boarding meetings and is responsible for implementation deliverables. Recommends/takes action to direct the analysis of and solution to problems.

? Establishes procedures and processes related process improvement of customer transitions

qualifications:

Click to apply.

skills: 1099s

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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