Wealth Management Digital Channel Manager

  • location: Minneapolis, MN
  • type: Contract
  • salary: $69 per hour
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job description

Wealth Management Digital Channel Manager

job summary:
Wealth Management Digital Channel Manager

location: Minneapolis, Minnesota
job type: Contract
work hours: 8 to 4
education: Bachelor's degree
experience: 4 Years

Architect the Brokerage digital customer experience across online and mobile platforms to ensure an optimal end-to-end experience including user interface, back office/operations support, customer service, and communication

Act as business proponent and brokerage digital channel manager for new online and mobile feature developments

Write project definition document, direct business requirements process, manage digital product roadmap, and direct cross-functional teams to implement new capabilities and enhancements to online, mobile, and back office systems.

Lead development and implementation of digital product enhancements working with vendors

Manage design, development, implementation and enhancement of new or existing products supporting organization and business line objectives.

Support ad-hoc needs related to brokerage digital channel

Manage the development and maintenance of competitive analysis and market research of competing products and services to identify customer needs and trends.

Manage the on-going research to track, monitor and analyze product performance.

Contribute to the development of collateral material, training programs, operational procedures and systems requirements.

Review strategic product and market perspectives; evaluating long term effects and anticipating changes.

Ensure digital products meet state and Federal regulatory requirements and coordinate legal review of all supporting collateral materials and documentation.

Required Skill/Experience

- Bachelor's degree, or equivalent work experience

- 6 or more years of experience in digital marketing product management

- Leadership skills to own delivery, develop strategies, and mobilize key partners

- Outstanding verbal and written communications

- Proven collaborator and team player as well as success working in highly matrixed environments

Preferred Skills/Experience

- Experience within the financial services or wealth management domain

- Strong organizational, analytical, and project management skills

- Strategic thinker with a positive, action-oriented drive

- Familiarity and usage of Adobe platform tools (TeamSite, Experience Manager, Site Catalyst)

digital product development work in the secure/authenticated side

skills: Investment Management
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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