Site Merchandising Manager
The eCommerce/Site Merchandising Manager is responsible for day to day execution of Photo Books, Wedding, and Prints site merchandising strategies (across desktop, mobile web, and app) that are consistent with brand and business goals in order to deliver a visually appealing and effective customer experience. In addition, this role is responsible for new product setup on our App.
The person in this role will also work to optimize funnel conversion and serve as the business lead for select eCommerce Roadmap projects. They are expected to maintain regular App & Web reporting, and to suggest ideas for visual merchandising tests or optimizations to increase conversion and AOS. This position will report to the Director of eCommerce/Site Merchandising, and work closely with the Category & Mobile GMs, Merchandising, Marketing, Pricing & Promotions and Creative Services teams, as well as partnering with Product Management, UX and Engineering.
The person in this role must be detail oriented, organized and have the ability to juggle multiple tasks under aggressive timelines. A "can-do" attitude with full accountability and a strong sense of design is a must for this position.
location: Redwood City, California
job type: Contract
salary: $36 - 40 per hour
work hours: 9 to 5
education: Bachelor's degree
experience: 3 Years
Comfortable with reading site analytics. Proficient in analyzing data for site merchandising decision making and identifying areas for improvement. Initiates analyses and converts findings into actionable site merchandising changes.
Use metrics to evaluate visual merchandising changes, page and site placement performance, and deliver monthly/quarterly reports to communicate results internally as well as to business partners.
Execute visual merchandising in accordance with quarterly strategy and plans for page/product cadence for all Photo Books, Wedding, and Prints products on desktop, mobile web, and app using key triggers such as business drive times, seasonality, and product/design launches. Meet weekly/bi-weekly with Merchandising partners to align on VM and product strategies. Communicate and drive troubleshooting with engineering for visual merchandising tool.
Coordinate, request and manage site creative assets for Photo Books, Wedding, and Prints pages (Web & App), aligning to planned quarterly drive times.
Work with Mobile Engineering, Product Management, and Merchandising teams to plan, setup, QA, and launch new products in App. Ensure launches are on time and deliver a high-quality customer experience.
Actively participate in QA of the Photo Books, Wedding, and Prints categories for every site release.
5-8 years' experience or exposure to online merchandising, online marketing and/or direct marketing
Comfort with basic web tools and technologies used for website management. Experience with a content management tool or CMS a plus
Excellent written and verbal communication, project management, and presentation skills; partners well cross-functionally and develops efficient processes for feedback and collaboration.
Proven ability to meet deadlines with exceptional attention to detail
Highly developed PC skills and proficiency with Excel
Exposure to Google Analytics and/or Omniture; demonstrated analytical skills
Strong design sensibility
Ability to succeed in a fast paced, entrepreneurial environment
Bachelor's degree required
skills: Search Engine Marketing
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.