Credit and Collections Associate

  • location: Phoenix, AZ
  • type: Contract
  • salary: $17 - $20 per hour
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job description

Credit and Collections Associate

job summary:
Credit and Collections Associate

The primary function of this position is to maximize cash collection of accounts receivable and minimize bad debt losses by enforcing our credit and collection policies and procedures.

  • Review daily the status of delinquent accounts and initiate payment through collection calls and emails.
  • Review customer accounts and prepare customer statements on a weekly basis.
  • Review Order Hold reports and take appropriate action with the customer to resolve any payment issues and ensure the prompt shipment of pending orders.
  • Inform management of any changes in payment habits as well as alert management to potential bad debt.
  • Research customer deductions and work with Sales, Program Management and Customer Care to take appropriate action to resolve.
  • Notify Sales and Program Management of serious delinquencies within their region.
  • Prepare cash application documents for Accounts Receivable when applicable.
  • Investigate customer refund requests and prepare appropriate documentation.
  • Participate in credit and collections meetings with management.
  • Collaborative team attitude with colleagues as well as with customers is a must.
  • Supports "Lean Business Enterprise" initiatives for continuous process improvement and waste elimination.
Qualifications:

  • Minimum high school diploma required. Post high school education is desirable, but not necessary.
  • At least 2 years collection calling and credit management experience in a distribution or manufacturing environment is preferred.
  • Strong communication and organizational skills necessary.
  • Ability to multi-task with other departments within the company.
Location:

Phoenix

Pay:

$17 - $20

Application Process:

Click Apply to submit your resume today or contact me at miriam.arriola@randstadusa.com or 602-977-1114

 
location: Phoenix, Arizona
job type: Contract
salary: $17 - 20 per hour
work hours: 9 to 5
education: High School
experience: 2 Years
 
responsibilities:
  • Review daily the status of delinquent accounts and initiate payment through collection calls and emails.
  • Review customer accounts and prepare customer statements on a weekly basis.
  • Review Order Hold reports and take appropriate action with the customer to resolve any payment issues and ensure the prompt shipment of pending orders.
  • Inform management of any changes in payment habits as well as alert management to potential bad debt.
  • Research customer deductions and work with Sales, Program Management and Customer Care to take appropriate action to resolve.
  • Notify Sales and Program Management of serious delinquencies within their region.
  • Prepare cash application documents for AR when applicable
  • Investigate customer refund requests and prepare appropriate documentation.
  • Participate in credit and collections meetings with management.
  • Collaborative team attitude with colleagues as well as with customers is a must.
  • Supports "Lean Business Enterprise" initiatives for continuous process improvement and waste elimination.
 
qualifications:
  • Minimum high school diploma required. Post high school education is desirable, but not necessary.
  • At least 2 years collection calling and credit management experience in a distribution or manufacturing environment is preferred.
  • Strong communication and organizational skills necessary.
  • Ability to multi-task with other departments within the company.
Application Process:

Click Apply to submit your resume today or contact me at miriam.arriola@randstadusa.com or 602-977-1114

 
skills: Credit Collections
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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