Healthcare Clerk

  • location: Hamden, CT
  • type: Contract
  • salary: $16 per hour
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job description

Healthcare Clerk

job summary:
Supports the Provider Relations Field Representative to achieve department goals. Answer incoming telephone inquiries from providers and assist with problem resolution of issues. Coordinate submission of provider to internal departments via contract maintenance forms.

ESSENTIAL FUNCTIONS

Supports the Provider Relations Field Reps to resolve claims and payment issues

Answers incoming telephone inquiries from providers and assist with problem resolution of issues

Root cause analysis of operational and health services issues.

Reviews and processes incoming and outgoing paperwork including directory updates provider credentialing applications contract maintenance forms and other related forms

Tracks new contracts through sidewinder

Audits configuration loads on new contracts

Provides office project management provider recruitment and data analysis support

Performs special projects as assigned or directed.

MINIMUM QUALIFICATIONS

Education Level Education Details Required/Preferred ---- A High School or GED Required---An Associate's Degree in a related field Preferred

Work Experience 1+ year of experience in customer service or claims with exposure to problem resolution required

Technology

Microsoft Outlook Intermediate Required---Microsoft Word Beginner Required

Microsoft Excel Beginner Required

SalesForce Beginner Preferred

 
location: Hamden, Connecticut
job type: Contract
work hours: 8 to 5
education: High School
experience: 1 Years
 
responsibilities:
Supports the Provider Relations Field Representative to achieve department goals. Answer incoming telephone inquiries from providers and assist with problem resolution of issues. Coordinate submission of provider to internal departments via contract maintenance forms.

ESSENTIAL FUNCTIONS

Supports the Provider Relations Field Reps to resolve claims and payment issues

Answers incoming telephone inquiries from providers and assist with problem resolution of issues

Root cause analysis of operational and health services issues.

Reviews and processes incoming and outgoing paperwork including directory updates provider credentialing applications contract maintenance forms and other related forms

Tracks new contracts through sidewinder

Audits configuration loads on new contracts

Provides office project management provider recruitment and data analysis support

Performs special projects as assigned or directed.

MINIMUM QUALIFICATIONS

Education Level Education Details Required/Preferred ---- A High School or GED Required---An Associate's Degree in a related field Preferred

Work Experience 1+ year of experience in customer service or claims with exposure to problem resolution required

Technology

Microsoft Outlook Intermediate Required---Microsoft Word Beginner Required

Microsoft Excel Beginner Required

SalesForce Beginner Preferred

 
qualifications:
Supports the Provider Relations Field Representative to achieve department goals. Answer incoming telephone inquiries from providers and assist with problem resolution of issues. Coordinate submission of provider to internal departments via contract maintenance forms.

ESSENTIAL FUNCTIONS

Supports the Provider Relations Field Reps to resolve claims and payment issues

Answers incoming telephone inquiries from providers and assist with problem resolution of issues

Root cause analysis of operational and health services issues.

Reviews and processes incoming and outgoing paperwork including directory updates provider credentialing applications contract maintenance forms and other related forms

Tracks new contracts through sidewinder

Audits configuration loads on new contracts

Provides office project management provider recruitment and data analysis support

Performs special projects as assigned or directed.

MINIMUM QUALIFICATIONS

Education Level Education Details Required/Preferred ---- A High School or GED Required---An Associate's Degree in a related field Preferred

Work Experience 1+ year of experience in customer service or claims with exposure to problem resolution required

Technology

Microsoft Outlook Intermediate Required---Microsoft Word Beginner Required

Microsoft Excel Beginner Required

SalesForce Beginner Preferred

 
skills: MS Office
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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    Healthcare Clerk

  • location: Hamden, CT
  • job type: Contract
  • salary: $16 per hour
  • date posted: 9/26/2018