Collections Specialist

  • location: Bellevue, WA
  • type: Contract
  • salary: $17 - $24 per hour
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job description

Collections Specialist

job summary:
A large corporation headquartered on the Eastside is looking to bring on a Collections Specialist to help out with their billing team on a contract basis. This company sits in a beautiful Downtown Bellevue office, with easy access to public transit.

Responsibilities

  • Monitor accounts to identify outstanding debts
  • Investigate historical data for each debt or bill
  • Find and contact clients to ask about their overdue payments
  • Take actions to encourage timely debt payments
  • Process payments and refunds
  • Resolve billing and customer credit issues
  • Update account status records and collection efforts
  • Report on collection activity and accounts receivable status
 
location: Bellevue, Washington
job type: Contract
salary: $17 - 24 per hour
work hours: 9 to 5
education: High School
experience: 2 Years
 
responsibilities:
Responsibilities

  • Monitor accounts to identify outstanding debts
  • Investigate historical data for each debt or bill
  • Find and contact clients to ask about their overdue payments
  • Take actions to encourage timely debt payments
  • Process payments and refunds
  • Resolve billing and customer credit issues
  • Update account status records and collection efforts
  • Report on collection activity and accounts receivable status
 
qualifications:
Requirements

  • Proven experience as a Collection Specialist or similar role
  • Knowledge of billing procedures and collection techniques (e.g. skip tracing)
  • Familiarity with laws related to debt collection (e.g. FDCPA)
  • Working knowledge of MS Office and databases
  • Comfortable working with targets
  • Patience and ability to manage stress
  • Excellent communication skills (written and oral)
  • Skilled in negotiation
  • Problem-solving skills
  • High school diploma; Associate's/Bachelor's degree is a plus
 
skills: Credit Collections, Commercial Collections, Consumer Collections
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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