Sales Support: Specialty Chemicals & Nutraceutical Ingredients Distributor/ Manufacturer
JOB DESCRIPTION: The Sales Coordinator plays a major role in "selling" the image of the company. This position provides sales support for existing business, is the interface between the suppliers and the customers, processes sales orders and confirms delivery schedule, sales follow-up, monitors customer credit limits and late payments. Ensure that customers and principals are provided with accurate and timely information on sales transactions. Provide office support to sales team including telephone sales as appropriate, entry orders in IT system; support the sales force with sales function and sales development efforts. This position reports to the Operations Manager.
location: Shelton, Connecticut
job type: Permanent
salary: $45,000 - 55,000 per year
work hours: 9 to 5
education: Bachelor's degree
experience: 2 Years
1). Interface between customers, suppliers, and contract manufacturers. Ensure customers are provided with accurate and timely information on sales and purchase transactions. 2). Input of purchase, sales and other related data in the local IT system. Responsible for accuracy of information, updating and monitoring of information from input to completion of the order. 3). Answer telephone inquiries promptly and professionally, and assist Product Managers in managing inventory levels related to assigned stocks at warehouses. 4). Deal effectively with customer problems and provide timely resolution. 5). Payment collections management. Actively contributes to customer credit limits control, collection calls and payments recovery if necessary. 6). Work closely with the logistics and accounting departments to ensure the streamlining and efficiency of procedures. 7). Takes advantage of regular relationship with customers to provide principals and sales team with market information and possible sales opportunities. 8). Manage inventory levels and logistics from supplier through to the customer. 9). Administrative duties, paperwork and filing associated with function, including telephone coverage for main number.
Bachelor's degree in business, marketing, or related discipline and a 2-5 years experience of related work experience. This position requires someone that is highly organized and possesses strong written and verbal communication skills. Communicates information professionally and follows up in a clear and timely manner. Excellent attention to detail, organizational and time management skills. S/he should have good interpersonal skills and a passion for providing excellent customer service. Positive, energetic and enthusiastic attitude, proactive, responsible, results driven, problem/solution oriented, flexible to the needs of the business. Professional telephone manner required along with excellent IT skills (MS Office, Outlook, Word, Excel, PowerPoint), experience in IFS a plus. Multi-lingual would be an asset.
skills: Customer Service
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.