Business Analyst

  • location: Tampa, FL
  • type: Contract
  • salary: $20 - $24 per hour
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job description

Business Analyst

job summary:
Business Analyst - Tampa, FL

  • This is a contract role expected to last 6 months.
Business Analyst - Job Duties:

  • Overall accountability for the day-to-day administration of multiple Regional Market Accounts clients from 100-4,999 lives, including
  • Provides administrative and customer service to large group insurance clients.
  • Works with account team to manage customer relationships and satisfaction.
  • Responds to client requests and leads projects, provides clients with alternative solutions to requests and can identify possible plan design alternatives, acts as a liaison between the client and internal teams.
  • Collaborates and acts as a liaison with client's Third Party Administrator to assist with problem resolution and trouble shooting.
  • Provides exceptional customer service to ongoing customer delivery and client satisfaction.
  • Coordinates and facilitates client meetings, in person or via conference call, and prepares materials, agendas and presentations.
  • Participates in client account audits and strategic planning process.
  • Leads and coordinates implementation of new clients and the addition of product lines to existing clients.
Job Requirements:

  • BS/BA degree preferred
  • General understanding of U.S. economy and employee benefits industry
Compensation: $20.00-$24.14/hr

 
location: Tampa, Florida
job type: Contract
salary: $20 - 24 per hour
work hours: 8 to 5
education: Bachelor's degree
experience: 2 Years
 
responsibilities:
  • Overall accountability for the day-to-day administration of multiple Regional Market Accounts clients from 100-4,999 lives, including
  • Provides administrative and customer service to large group insurance clients.
  • Works with account team to manage customer relationships and satisfaction.
  • Responds to client requests and leads projects, provides clients with alternative solutions to requests and can identify possible plan design alternatives, acts as a liaison between the client and internal teams.
  • Collaborates and acts as a liaison with client's Third Party Administrator to assist with problem resolution and trouble shooting.
  • Provides exceptional customer service to ongoing customer delivery and client satisfaction.
  • Coordinates and facilitates client meetings, in person or via conference call, and prepares materials, agendas and presentations.
  • Participates in client account audits and strategic planning process.
  • Leads and coordinates implementation of new clients and the addition of product lines to existing clients.
 
qualifications:
  • BS/BA degree preferred
  • General understanding of U.S. economy and employee benefits industry
 
skills: Excel
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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    Business Analyst

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  • date posted: 11/14/2018