Human Resource Support Agent

  • location: Nashville, TN
  • type: Contract
  • salary: $15 per hour
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job description

Human Resource Support Agent

job summary:
A Fortune 100 consumer services organization located in the Nashville area is looking to hire 5 Helpdesk Agents for a 6 to 8 month project. Must have at 1 year of Contact Center experience and remarkable work ethic. This is a potential temp to hire opportunity. Work hours are Monday through Friday during the day! No Weekends!

Helpdesk Agent Key Responsibilities:

  • Manage and input payment data and answer customer calls.
  • Follow-up to ensure customer information is accurate and escalate when appropriate
  • Liaise with contact centers and payment services.
  • Associates degree strongly preferred but not required. Must have at least 6 months to a year of Contact Center experience.
  • Must have excellent communication and organizational skills.
  • Must be very customer focused and a quick learner
  • Must have strong MS Office skills including Excel, PowerPoint and Word.
Compensation: $15/hour

 
location: Nashville, Tennessee
job type: Contract
work hours: 9 to 6,8 to 5,7 to 3
education: High School
experience: 1 Years
 
responsibilities:
Helpdesk Agent Key Responsibilities and Skills:

  • Manage and input payment data and answer customer calls.
  • Follow-up to ensure customer information is accurate and escalate when appropriate
  • Liaise with contact centers and payment services.
  • Associates degree strongly preferred but not required. Must have at least 6 months to a year of Contact Center experience.
  • Must have excellent communication and organizational skills.
  • Must be very customer focused and a quick learner
  • Must have strong MS Office skills including Excel, PowerPoint and Word.
 
qualifications:
For immediate consideration please call Chelsea Gullia at chelsea.gullia@randstadusa.com

 
skills: Human Resources, Customer Service
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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