Operations Specialist

  • location: East Hartford, CT
  • type: Contract
  • salary: $15 - $17 per hour
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job description

Operations Specialist

job summary:
Operations Specialist - East Hartford, CT

  • This is a contract role expected to last 6 months.
Operations Specialist - Job Duties:

Image Delivery Operations is the Image Data Center of Excellence for Internal and External clients. The candidate will be responsible for executing technical support for the Image Onsite software via phone and email. The role requires effective coordination with teammates, business partners and clients in resolving complex issues with installing or updating the Image Onsite software. In addition, the candidate will be expected to learn the end-to-end process for all Image Delivery processes. This is an operations environment which has daily/monthly deliverables that must be met in order to meet/exceed client SLA's. This role will also support some project deliverables tied to an upcoming software upgrade that will impact all clients.

Job Requirements:

  • Experience with Windows 7, 8, 10
  • Experience with Windows Server 2008 & 2012
  • 1-3 years technical customer service experience
  • Proficient in Microsoft Office
  • Excellent verbal and written communication skills
  • Minimum of 1 year of Operations experience
  • Interest in Technology and learning equipment
Compensation: $15.00-$17.60/hr

 
location: East Hartford, Connecticut
job type: Contract
salary: $15 - 17 per hour
work hours: 8 to 5
education: Bachelor's degree
experience: 2 Years
 
responsibilities:
Image Delivery Operations is the Image Data Center of Excellence for Internal and External clients. The candidate will be responsible for executing technical support for the Image Onsite software via phone and email. The role requires effective coordination with teammates, business partners and clients in resolving complex issues with installing or updating the Image Onsite software. In addition, the candidate will be expected to learn the end-to-end process for all Image Delivery processes. This is an operations environment which has daily/monthly deliverables that must be met in order to meet/exceed client SLA's. This role will also support some project deliverables tied to an upcoming software upgrade that will impact all clients.

 
qualifications:
  • Experience with Windows 7, 8, 10
  • Experience with Windows Server 2008 & 2012
  • 1-3 years technical customer service experience
  • Proficient in Microsoft Office
  • Excellent verbal and written communication skills
  • Minimum of 1 year of Operations experience
  • Interest in Technology and learning equipment
 
skills: Excel
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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