Billing Specialist

  • location: Southfield, MI
  • type: Contract
  • salary: $17 per hour
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job description

Billing Specialist

job summary:
As the Billing Resolution Specialist, you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers. On our team, you'll have the support to excel at work, and the resources to build a career you can be proud of.

What you'll do on a typical day:

  • Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients
  • Ensure issues are addressed immediately and appropriate parties are informed for proper resolution
  • Make customer satisfaction the primary "driver" for successful quality processes with internal and external teams
  • Develop a working understanding of the internal technologies required for daily functions
  • Communicate with various internal company departments to address problems preventing orders from billing to a customer
  • Communicate with transportation providers to secure required documentation for customer billing
  • Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes
Qualifications:

At a minimum, you'll need:

  • Associate degree in business or transportation/logistics, or the equivalent combination of education and experience
  • 2 years of experience in audit, accounts receivable, accounts payable, loading planning, or transportation/logistic
It'd be great if you also have:

  • Experience with Microsoft Office Suite (Word, Excel, PowerPoint, and MS Project)
  • Strong problem-solving skills
  • Excellent verbal and written communication skills; able to present clean, organized, and thorough information and data appropriate for intended audience
 
location: Southfield, Michigan
job type: Contract
work hours: 8 to 5
education: High School
experience: 2 Years
 
responsibilities:
As the Billing Resolution Specialist, you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers. On our team, you'll have the support to excel at work, and the resources to build a career you can be proud of.

What you'll do on a typical day:

  • Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients
  • Ensure issues are addressed immediately and appropriate parties are informed for proper resolution
  • Make customer satisfaction the primary "driver" for successful quality processes with internal and external teams
  • Develop a working understanding of the internal technologies required for daily functions
  • Communicate with various internal company departments to address problems preventing orders from billing to a customer
  • Communicate with transportation providers to secure required documentation for customer billing
  • Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes
Qualifications:

At a minimum, you'll need:

  • Associate degree in business or transportation/logistics, or the equivalent combination of education and experience
  • 2 years of experience in audit, accounts receivable, accounts payable, loading planning, or transportation/logistic
It'd be great if you also have:

  • Experience with Microsoft Office Suite (Word, Excel, PowerPoint, and MS Project)
  • Strong problem-solving skills
  • Excellent verbal and written communication skills; able to present clean, organized, and thorough information and data appropriate for intended audience
Schedule- M-F, 8-4pm

 
qualifications:
As the Billing Resolution Specialist, you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers. On our team, you'll have the support to excel at work, and the resources to build a career you can be proud of.

What you'll do on a typical day:

  • Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients
  • Ensure issues are addressed immediately and appropriate parties are informed for proper resolution
  • Make customer satisfaction the primary "driver" for successful quality processes with internal and external teams
  • Develop a working understanding of the internal technologies required for daily functions
  • Communicate with various internal company departments to address problems preventing orders from billing to a customer
  • Communicate with transportation providers to secure required documentation for customer billing
  • Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes
Qualifications:

At a minimum, you'll need:

  • Associate degree in business or transportation/logistics, or the equivalent combination of education and experience
  • 2 years of experience in audit, accounts receivable, accounts payable, loading planning, or transportation/logistic
It'd be great if you also have:

  • Experience with Microsoft Office Suite (Word, Excel, PowerPoint, and MS Project)
  • Strong problem-solving skills
  • Excellent verbal and written communication skills; able to present clean, organized, and thorough information and data appropriate for intended audience
Schedule- M-F, 8-4pm

 
skills: Customer Service
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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