Healthcare Clerk

  • location: Atlanta, GA
  • type: Contract
  • salary: $17 per hour
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job description

Healthcare Clerk

job summary:
Responsibilities

  • Supports the Provider Relations Field Reps to resolve claims and payment issues.
  • Answers incoming telephone inquiries from providers and assist with problem resolution of issues.
  • Root cause analysis of operational and health services issues.
  • Reviews and processes incoming and outgoing paperwork. including directory updates. provider credentialing applications. contract maintenance forms and other related forms.
  • Tracks new contracts through sidewinder.
  • Audits configuration loads on new contracts.
  • Provides office. project management. provider recruitment and data analysis support.
  • Performs special projects as assigned or directed.
Requirements

  • A High School or GED Required
  • An Associate's Degree in a related field Preferred
  • 1+ year of experience in customer service or claims with exposure to problem resolution Required---No Experience Required
  • Demonstrated problem solving skills Beginner
  • Demonstrated interpersonal/verbal communication skills Intermediate
  • Demonstrated written communication skills Beginner
  • Demonstrated organizational skills Intermediate
  • Demonstrated time management and priority setting skills Intermediate
  • Demonstrated analytical skills Intermediate
  • Microsoft Outlook, Word, Excel
  • SalesForce
  • Sidewinder
 
location: Atlanta, Georgia
job type: Contract
work hours: 8 to 5
education: High School
experience: 1 Years
 
responsibilities:
Responsibilities

  • Supports the Provider Relations Field Reps to resolve claims and payment issues.
  • Answers incoming telephone inquiries from providers and assist with problem resolution of issues.
  • Root cause analysis of operational and health services issues.
  • Reviews and processes incoming and outgoing paperwork. including directory updates. provider credentialing applications. contract maintenance forms and other related forms.
  • Tracks new contracts through sidewinder.
  • Audits configuration loads on new contracts.
  • Provides office. project management. provider recruitment and data analysis support.
  • Performs special projects as assigned or directed.
Requirements

  • A High School or GED Required
  • An Associate's Degree in a related field Preferred
  • 1+ year of experience in customer service or claims with exposure to problem resolution Required---No Experience Required
  • Demonstrated problem solving skills Beginner
  • Demonstrated interpersonal/verbal communication skills Intermediate
  • Demonstrated written communication skills Beginner
  • Demonstrated organizational skills Intermediate
  • Demonstrated time management and priority setting skills Intermediate
  • Demonstrated analytical skills Intermediate
  • Microsoft Outlook, Word, Excel
  • SalesForce
  • Sidewinder
 
qualifications:
Responsibilities

  • Supports the Provider Relations Field Reps to resolve claims and payment issues.
  • Answers incoming telephone inquiries from providers and assist with problem resolution of issues.
  • Root cause analysis of operational and health services issues.
  • Reviews and processes incoming and outgoing paperwork. including directory updates. provider credentialing applications. contract maintenance forms and other related forms.
  • Tracks new contracts through sidewinder.
  • Audits configuration loads on new contracts.
  • Provides office. project management. provider recruitment and data analysis support.
  • Performs special projects as assigned or directed.
Requirements

  • A High School or GED Required
  • An Associate's Degree in a related field Preferred
  • 1+ year of experience in customer service or claims with exposure to problem resolution Required---No Experience Required
  • Demonstrated problem solving skills Beginner
  • Demonstrated interpersonal/verbal communication skills Intermediate
  • Demonstrated written communication skills Beginner
  • Demonstrated organizational skills Intermediate
  • Demonstrated time management and priority setting skills Intermediate
  • Demonstrated analytical skills Intermediate
  • Microsoft Outlook, Word, Excel
  • SalesForce
  • Sidewinder
 
skills: MS Office
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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