Leave Specialist

  • location: Dublin, OH
  • type: Contract
  • salary: $15 - $18 per hour
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job description

Leave Specialist

job summary:
A Fortune 500 health care services company based in Dublin, Ohio. The company specializes in distribution of pharmaceuticals and medical products, serving more than 100,000 locations.

Randstad is working directly with our partner, hiring for a Leave Specialist to work in the fast growing market of Dublin, OH!

 
location: Dublin, Ohio
job type: Contract
salary: $15 - 18 per hour
work hours: 9 to 5
education: Bachelor's degree
experience: 1 Years
 
responsibilities:
  • Responsible for processing Leave of Absence requests correctly, timely and legally compliant
  • Resolves client issues, concerns and inquiries through phone, fax and e-mail regarding HR processes and policies
  • Works in order to meet expected service levels and business performance goals by providing full range of customer service
  • Fully documents all cases in case management application
  • Escalates client service issues to Lead, Supervisor or Manager as necessary
  • Access point solutions to complete client inquiries and transactions
  • Proactively collaborates with employees, managers and third party clients to resolve issues as appropriate in a timely fashion
  • Develops understanding of HR Service Center operations, the Cardinal Health organization and policies
  • Provides input to HR Service Center Knowledge base
  • Participates in scheduled and ad hoc training in order to improve policy and process acumen
  • Detail orientated to process and maintain accurate and timely documentation and record-keeping
  • Demonstrates professional phone and listening skills to understand the needs of the customer and anticipates their needs to determine the appropriate Leave of Absence provisions
  • Provides customers accurate information about processes, policies and benefits that may be available
  • Strives to resolve customer issues correctly, timely while maintaining a courteous and professional manner and tone at all times
  • Performs special projects and other related tasks as assigned
 
qualifications:
  • Bachelor's degree or equivalent experience in Human Resources
  • Certification in Human Resources is preferred
If you are qualified and interested in this position, please click to apply! You can also send your updated resume, with your contact information to:

Jessica Beal

Jessica.Beal@RandstadUSA.com

Who We Are - Randstad USA

Learn more at www.randstadusa.com

 
skills: Human Resources
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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