Campaign Manager

  • location: Mountain View, CA
  • type: Contract
  • salary: $61 per hour
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job description

Campaign Manager

job summary:


As a Campaign Manager, CRM for Hardware Marketing you will implement and execute strategies that drive measurable growth in adoption, engagement & loyalty for company hardware products.

You will work closely with stakeholders across marketing, product, customer experience, support and engineering teams, as well as outside agencies/vendors, to design and deliver communications and experiences that educate, inspire and delight customers at key moments in their customer lifecycle across multiple touchpoints.

You are passionate about driving engagement and optimizing customer lifetime value across all stages of the customer lifecycle.

You're an expert at juggling multiple priorities and managing input and expectations across key stakeholders.

You are equally comfortable writing copy and reviewing creative designs as you are drawing actionable insights from analyzing data.

You are a self-starter who can work in a rapidly-changing industry, tolerate ambiguity, and lead cross-functional teams through influence.



Overall Responsibilities:

  • Implement segmentation strategies, message matrices, welcome and onboarding strategies, cross-sell and upsell plans, testing/optimization plans, customer retention and winback plans, across multiple channels and geographies.
  • Develop and maintain strong cross-functional stakeholder relationships across multiple levels and coordinate timely feedback & approvals.
  • Manage external agencies and vendors to produce and launch timely campaigns across multiple geographies that are on brand and within budget.
  • Pull together standardized performance reports for stakeholders and update them on a regular basis.
This role is part of a fast-paced marketing team where strong business strategy and communication skills are critical to success.

 
location: Mountain View, California
job type: Contract
work hours: 8 to 5
education: High School
experience: 5 Years
 
responsibilities:


As a Campaign Manager, CRM for Hardware Marketing you will implement and execute strategies that drive measurable growth in adoption, engagement & loyalty for company hardware products.

You will work closely with stakeholders across marketing, product, customer experience, support and engineering teams, as well as outside agencies/vendors, to design and deliver communications and experiences that educate, inspire and delight customers at key moments in their customer lifecycle across multiple touchpoints.

You are passionate about driving engagement and optimizing customer lifetime value across all stages of the customer lifecycle.

You're an expert at juggling multiple priorities and managing input and expectations across key stakeholders.

You are equally comfortable writing copy and reviewing creative designs as you are drawing actionable insights from analyzing data.

You are a self-starter who can work in a rapidly-changing industry, tolerate ambiguity, and lead cross-functional teams through influence.



Overall Responsibilities:

  • Implement segmentation strategies, message matrices, welcome and onboarding strategies, cross-sell and upsell plans, testing/optimization plans, customer retention and winback plans, across multiple channels and geographies.
  • Develop and maintain strong cross-functional stakeholder relationships across multiple levels and coordinate timely feedback & approvals.
  • Manage external agencies and vendors to produce and launch timely campaigns across multiple geographies that are on brand and within budget.
  • Pull together standardized performance reports for stakeholders and update them on a regular basis.
This role is part of a fast-paced marketing team where strong business strategy and communication skills are critical to success.

 
qualifications:


As a Campaign Manager, CRM for Hardware Marketing you will implement and execute strategies that drive measurable growth in adoption, engagement & loyalty for company hardware products.

You will work closely with stakeholders across marketing, product, customer experience, support and engineering teams, as well as outside agencies/vendors, to design and deliver communications and experiences that educate, inspire and delight customers at key moments in their customer lifecycle across multiple touchpoints.

You are passionate about driving engagement and optimizing customer lifetime value across all stages of the customer lifecycle.

You're an expert at juggling multiple priorities and managing input and expectations across key stakeholders.

You are equally comfortable writing copy and reviewing creative designs as you are drawing actionable insights from analyzing data.

You are a self-starter who can work in a rapidly-changing industry, tolerate ambiguity, and lead cross-functional teams through influence.



Overall Responsibilities:

  • Implement segmentation strategies, message matrices, welcome and onboarding strategies, cross-sell and upsell plans, testing/optimization plans, customer retention and winback plans, across multiple channels and geographies.
  • Develop and maintain strong cross-functional stakeholder relationships across multiple levels and coordinate timely feedback & approvals.
  • Manage external agencies and vendors to produce and launch timely campaigns across multiple geographies that are on brand and within budget.
  • Pull together standardized performance reports for stakeholders and update them on a regular basis.
This role is part of a fast-paced marketing team where strong business strategy and communication skills are critical to success.

 
skills: Excel
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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