Patient Service Coordinator

  • location: Dallas, TX
  • type: Contract
  • salary: $18 - $20 per hour
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job description

Patient Service Coordinator

job summary:
Patient Service Coordinator? - Dallas, TX

  • These are 2 contract roles expected to last 2 months.
Patient Service Coordinator? - Job Duties:

  • Answers all incoming calls; assesses callers needs and directs to appropriate personnel. Pages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner.
  • Schedules new patients and return appointments in computer system in accordance with physician and/or office guidelines. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.
  • Obtains and enters all authorization and correspondence relating to referrals in patients charts and computer.
  • Maintains physicians schedule: on call, vacations, meetings, etc.
  • Schedules outpatient appointments/testing and hospital admissions upon request. Obtains necessary pre-certification as required.
  • Handles new patient referrals, gathers necessary information, assigns the patient account number and schedules appointment.
  • Collects co-pays, deductible and other out of pocket amounts at time of visit.
  • Maintains primary office scheduling book containing all physician meetings, satellite schedule, rounding and call coverage.
  • Handles incoming phone calls from patients needing to schedule or reschedule appointments.
  • Provides patients with accurate and legible appointment cards. Documents no shows in patients chart for missed visits. Follows up with patient to reschedule any missed appointments.
  • Arranges for patients to have financial counseling as needed.
  • Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
  • Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested
Job Requirements:

  • HS diploma required.
  • Previous medical scheduling experience preferred
Compensation: $18-$20/hr

 
location: Dallas, Texas
job type: Contract
salary: $18 - 20 per hour
work hours: 9 to 5
education: High School
experience: 2 Years
 
responsibilities:
Answers all incoming calls; assesses callers needs and directs to appropriate personnel. Pages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner. Schedules new patients and return appointments in computer system in accordance with physician and/or office guidelines. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel. Obtains and enters all authorization and correspondence relating to referrals in patients charts and computer. Maintains physicians schedule: on call, vacations, meetings, etc. Schedules outpatient appointments/testing and hospital admissions upon request. Obtains necessary pre-certification as required. Handles new patient referrals, gathers necessary information, assigns the patient account number and schedules appointment. Collects co-pays, deductible and other out of pocket amounts at time of visit. Maintains primary office scheduling book containing all physician meetings, satellite schedule, rounding and call coverage. Handles incoming phone calls from patients needing to schedule or reschedule appointments. Provides patients with accurate and legible appointment cards. Documents no shows in patients chart for missed visits. Follows up with patient to reschedule any missed appointments. Arranges for patients to have financial counseling as needed. Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation. Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.

 
qualifications:
HS diploma required. Previous medical scheduling experience preferred.

 
skills: Excel
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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