Medical Collections Associate

  • location: San Antonio, TX
  • type: Contract
  • salary: $18 - $19 per hour
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job description

Medical Collections Associate

job summary:
Collections Associate - San Antonio, Texas

  • This is a contract role expected to last 3 months.
Collections Associate? - Job Duties:

  • Performs audits of patient accounts to ensure accuracy and timely payment.
  • Reviews account agings on a monthly basis and reports inconsistencies; corrects errors as appropriate.
  • Contacts patients regarding delinquent accounts and arranges mutually acceptable payment schedules.
  • Follows up on insurance billing to ensure timely receipt of payments.
  • Demonstrates the ability to deal with patients and insurance companies regarding sensitive financial matters and recapture unpaid balances.
  • Receives and resolves patient billing complaints and questions; initiates adjustments as necessary; follows up on all zero payment explanations of benefits and exercises all options to obtain claim payments.
  • Reviews credit balance reports for correct recipient of refund.
  • Performs reconciliation of refund accounts; attaches documentation and forwards to supervisor to process refund checks.
  • Identifies problems on accounts and follows through to conclusion.
  • Responds to insurance companies requests for information in a prompt and professional manner.
  • Reviews appropriate files to identify deceased patients and estates; verifies dollar amounts and files estate to appropriate court in a timely manner.
  • Makes appropriate financial arrangements for payment of patient accounts; follows up to determine if payment arrangements are being met; contacts patients to resolve problems; responds to correspondence or telephone calls from patients about accounts.
Job Requirements:

  • High school graduate or equivalent required. Minimum five years experience in a medical business office setting with insurance processing and balancing responsibilities.
  • Minimum five years experience in a medical business office setting with insurance processing and balancing responsibilities, accounts receivable.
Compensation: $18-$19/hr

 
location: San Antonio, Texas
job type: Contract
salary: $18 - 19 per hour
work hours: 9 to 5
education: High School
experience: 5 Years
 
responsibilities:
Responsibilities:

-Performs audits of patient accounts to ensure accuracy and timely payment.

-Reviews account agings on a monthly basis and reports inconsistencies; corrects errors as appropriate.

-Contacts patients regarding delinquent accounts and arranges mutually acceptable payment schedules.

-Follows up on insurance billing to ensure timely receipt of payments.

-Demonstrates the ability to deal with patients and insurance companies regarding sensitive financial matters and recapture unpaid balances.

-Receives and resolves patient billing complaints and questions; initiates adjustments as necessary; follows up on all zero payment explanations of benefits and exercises all options to obtain claim payments.

-Reviews credit balance reports for correct recipient of refund.

-Performs reconciliation of refund accounts; attaches documentation and forwards to supervisor to process refund checks.

-Identifies problems on accounts and follows through to conclusion.

-Responds to insurance companies requests for information in a prompt and professional manner.

-Reviews appropriate files to identify deceased patients and estates; verifies dollar amounts and files estate to appropriate court in a timely manner.

-Makes appropriate financial arrangements for payment of patient accounts; follows up to determine if payment arrangements are being met; contacts patients to resolve problems; responds to correspondence or telephone calls from patients about accounts.

-Reviews EOBs to ensure proper reimbursement of claims and reports any problems, issues, or payor trends to supervisor.

-Resubmits insurance claims within 72 hours of receipt.

-Participates in maintaining Payor Manuals/Profiles.

-Works closely with collection agency to assure that they receive updated information on accounts as necessary.

-Prepares write-off requests with appropriate documentation and submits to supervisor.

-Processes insurance/patient correspondence, including denial follow-up within 48 hours of receipt. Files all reimbursement correspondence daily.

-Works with provided aging to monitor patient account agings and follows up appropriately.

-Maintains confidentiality in regards to patient account status and the financial affairs of clinic/corporation.

 
qualifications:
Qualifications:

High school graduate or equivalent required. Minimum five years experience in a medical business office setting with insurance processing and balancing responsibilities. Minimum five years experience in a medical business office setting with insurance processing and balancing responsibilities, accounts receivable.

 
skills: Compliance
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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