Project Coordinator

  • location: Sunnyvale, CA
  • type: Contract
  • salary: $53.33 per hour
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job description

Project Coordinator

job summary:
Position Description

This role plays a critical role in NBU Product success by supporting sales teams, advertisers and products that enhance business potential by consistently providing scalable product solutions, reliable information based on efficient, consultative analysis and timely communications. Alongside our support and troubleshooting work, we partner with sales, product management and engineering to focus on developing innovative, scalable support solutions that effectively serve our growing customer base.

As an NBU Monetization Program Manager, you will act as a critical means of support for sales teams and our customers, and have a passion for delivering excellent customer service, improving it all the time. In this specialist role you will become a product expert, focused on handling troubleshooting tasks so that the sales teams can concentrate their efforts on client-specific activities.

Top Daily Responsibilities:

1. Provide best in class customer service to external Advertisers and Supplier Partners

2. Lead advertising campaign setup, delivery, monitoring and reporting

3. Support inventory management and proposals

4. Manage Partner payments

Additional Responsibilities:

- Working with global external clients (ad agencies, marketers) to collect assets for campaign setup.

- Act as the campaign specialist supporting inquiries, troubleshooting issues and for existing customers as well as Company sales account teams.

- Manage sales and customer inquiries related to campaign delivery troubleshooting and resolving issues from sales teams and company's advertisers, agencies & partners.

- Manage creative handling for clients including checking for conformance, applying any customizations on creatives based on tools provided, providing

- Engage with cross-functional partners to resolve issues

- Implement, test and monitor ad campaigns and brand lift studies

- Create campaign status reports and post campaign analysis.

- Contribute to the development of internal products and processes, including developing documentation and training materials

- Prepare Financial reports for Partner Payments

- Support manual invoicing

- support App Rewards and company's Station Sales Operations activities

 
location: Sunnyvale, California
job type: Contract
work hours: 8 to 5
education: Bachelor's degree
experience: 3 Years
 
responsibilities:
Top Daily Responsibilities:

1. Provide best in class customer service to external Advertisers and Supplier Partners

2. Lead advertising campaign setup, delivery, monitoring and reporting

3. Support inventory management and proposals

4. Manage Partner payments

Additional Responsibilities:

- Working with global external clients (ad agencies, marketers) to collect assets for campaign setup.

- Act as the campaign specialist supporting inquiries, troubleshooting issues and for existing customers as well as Company sales account teams.

- Manage sales and customer inquiries related to campaign delivery troubleshooting and resolving issues from sales teams and company's advertisers, agencies & partners.

- Manage creative handling for clients including checking for conformance, applying any customizations on creatives based on tools provided, providing

 
qualifications:
- Engage with cross-functional partners to resolve issues

- Implement, test and monitor ad campaigns and brand lift studies

- Create campaign status reports and post campaign analysis.

- Contribute to the development of internal products and processes, including developing documentation and training materials

- Prepare Financial reports for Partner Payments

- Support manual invoicing

- support App Rewards and company's Station Sales Operations activities

 
skills: Other
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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  • date posted: 9/18/2019