HR Service Center Representative

  • location: Dublin, OH
  • type: Contract
  • salary: $20 per hour
easy apply

job description

HR Service Center Representative

job summary:
Role: Spec, HR Service Center

Shift (hours): 11:00AM to 8:00PM

Description of Work: HR Service Center tier 1 team (inbound emails and phone)

Estimated Duration (in months): 6 months (if not converted to fulltime employee)

What HR Service Center contributes to Company

The HR Service Center is responsible for responding to and supporting the resolution of inquiries from managers, employees and HR regarding a wide variety of HR issues including payroll, benefits, compensation, etc.

- Uses knowledge of HR processes and technologies and general HR acumen to initiate and/or complete employee HR requests.

- Defines and operates within service level agreements.

- Demonstrates customer service protocols and empathy for the personal circumstances of employees.

- Ensures complete protection of employee data and complies with all data privacy processes and regulations.

- Coaches employees and managers where future requests can be completed with self-service functionality.

- Ensures adherence of benefits policies related to short and long-term leave, PTO, FMLA, etc. Ensures proper documentation related to LOA is received, recorded and communicated to employees and management. Coaches and educates management on absence policies, practices and processes to create best in class processes.

Qualifications

- Bachelors in related field, or equivalent work experience, preferred

What is expected of you and others at this level

- Applies basic concepts, principles, and technical capabilities to perform routine tasks

- Works on projects of limited scope and complexity

- Follows established procedures to resolve readily identifiable technical problems

- Works under direct supervision and receives detailed instructions

- Develops competence by performing structured work assignments

 
location: Dublin, Ohio
job type: Contract
work hours: 8 to 5
education: Bachelor's degree
experience: 2 Years
 
responsibilities:
Role: Spec, HR Service Center

Shift (hours): 11:00AM to 8:00PM

Description of Work: HR Service Center tier 1 team (inbound emails and phone)

Estimated Duration (in months): 6 months (if not converted to fulltime employee)

What HR Service Center contributes to Company

The HR Service Center is responsible for responding to and supporting the resolution of inquiries from managers, employees and HR regarding a wide variety of HR issues including payroll, benefits, compensation, etc.

- Uses knowledge of HR processes and technologies and general HR acumen to initiate and/or complete employee HR requests.

- Defines and operates within service level agreements.

- Demonstrates customer service protocols and empathy for the personal circumstances of employees.

- Ensures complete protection of employee data and complies with all data privacy processes and regulations.

- Coaches employees and managers where future requests can be completed with self-service functionality.

- Ensures adherence of benefits policies related to short and long-term leave, PTO, FMLA, etc. Ensures proper documentation related to LOA is received, recorded and communicated to employees and management. Coaches and educates management on absence policies, practices and processes to create best in class processes.

 
qualifications:
Qualifications

- Bachelors in related field, or equivalent work experience, preferred

What is expected of you and others at this level

- Applies basic concepts, principles, and technical capabilities to perform routine tasks

- Works on projects of limited scope and complexity

- Follows established procedures to resolve readily identifiable technical problems

- Works under direct supervision and receives detailed instructions

- Develops competence by performing structured work assignments

?

 
skills: Other
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

easy apply

get jobs in your inbox.

sign up
{{returnMsg}}

related jobs

    Human Resource Analyst

  • location: Columbus, OH
  • job type: Contract
  • salary: $28 - $33.33 per hour
  • date posted: 4/26/2019