Member Services Coordinator

  • location: Schaumburg, IL
  • type: Contract
  • salary: $21 per hour
easy apply

job description

Member Services Coordinator

job summary:
Description:

The products this team supports are ad hoc letters, re-implementation & implementations of both commercial and EGWP clients for ID card welcome packets.

Contractors needed to help with disruption letters and print communication to member for 1/1 clients and overall expected Q4 volumes of requests submitted to Fulfillment Services. This involves reviewing tasks in Service Now and coordinating with our third party print vendor to submit the job through their web portal, QAing the letters, and get them mailed once approved.

Our team is quite large with 18 FT employees. Fourth quarter and First quarter of the year are always the busiest so I would imagine there would be an opportunity for OT. Our team primary handles new client implementations for ID cards and welcome kits as well as ad hoc letters that are printed by a third party print vendor.

Specific Duties:

1. Working with Service Now requests for member mailings

2. Coordination with team members for QA and validation

3. Proofreading finalize proofs

4. Working with a team lead to prioritize letter jobs to ensure first in is first out.

Must have qualifications/experience:

1. Good communication with both written and verbal

2. Engaged individual that work well both independently and within a team

Desirable skills/experience:

Knowledge of variable printing, and template mapping with a data file. Microsoft office knowledge (excel, word, etc.) Attention to detail and overall good time management with work.

How will this contractor's performance be measured?

Number of jobs completed and overall quality of work

Shift Start/End Time: 8 - 4:30 or 8:30 - 5

 
location: Schaumburg, Illinois
job type: Contract
work hours: 8 to 5
education: Bachelor's degree
experience: 1 Years
 
responsibilities:
1. Working with Service Now requests for member mailings

2. Coordination with team members for QA and validation

3. Proofreading finalize proofs

4. Working with a team lead to prioritize letter jobs to ensure first in is first out.

Shift Start/End Time: 8 - 4:30 or 8:30 - 5

 
qualifications:
Must have qualifications/experience:

1. Good communication with both written and verbal

2. Engaged individual that work well both independently and within a team

Desirable skills/experience:

Knowledge of variable printing, and template mapping with a data file. Microsoft office knowledge (excel, word, etc.) Attention to detail and overall good time management with work.

 
skills: Business Analysis
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

easy apply

get jobs in your inbox.

sign up
{{returnMsg}}

related jobs



    Scheduling Coordinator

  • location: Chicago, IL
  • job type: Temporary
  • salary: $16 per hour
  • date posted: 10/1/2019