Business Operations Analyst

  • location: Earth City, MO
  • type: Contract
  • salary: $25 per hour
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job description

Business Operations Analyst

job summary:
My client is currently looking to hire a Business Operations Analyst for a contract assignment that is likely to extend and possibility for Perm Hire. Perm salary up to $50K.

This position is part time working from 11:00 am to 4:00 pm Monday through Thursday.

Agents provide mortgage staff with solutions related to navigation of mortgage applications, ongoing defect fix releases, product guidelines, system outages, hardware/software issues, password resets and login issues. Solutions may be associated with procedures, data entry in mortgage applications, system performance times, loan maintenance, training needs, or guiding the user to the appropriate specialized team for answers.

 
location: Earth City, Missouri
job type: Contract
work hours: 11.00 AM to 4.00 PM
education: Bachelor's degree
experience: 2 Years
 
responsibilities:
  • Agents provide mortgage staff with solutions related to navigation of mortgage applications, ongoing defect fix releases, product guidelines, system outages, hardware/software issues, password resets and login issues.
  • Solutions may be associated with procedures, data entry in mortgage applications, system performance times, loan maintenance, training needs, or guiding the user to the appropriate specialized team for answers.
  • Requests for assistance may be presented via incoming phone calls, shared e-mail box, and pager.
  • Staff also represents the User Support team on various projects, future enhancements, and tracks issues during production system updates.
  • Agents will be assisting internal customers via phone requests the majority of the time.
 
qualifications:
  • Solid mortgage experience is Required
  • Strong analytical skills and attention to detail a MUST
  • Call Center experience required
  • Enhanced Computer Skills (adding printers, understanding IE settings, Intermediate Excel and Word, etc.)
  • Must be able to multitask
  • Mortgage originations experience strongly preferred
  • This position is part time working from 11:00 am to 4:00 pm Monday through Thursday.
Click to Apply

 
skills: Loan Review
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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